Senior Product Designer – MLB App, Web and Streaming

<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Major League Baseball is reimagining the fan experience—and we believe great design is central to that evolution. Creating the next generation of baseball experiences requires a deep understanding of fans, thoughtful attention to every detail, and a relentless focus on delight at every touchpoint. That’s where you come in.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Our mission is simple: transform the way fans connect with, experience, and enjoy the game of baseball.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The Product Design team at Major League Baseball shapes experiences across the entire fan journey—from foundational fan and club research to in-park experiences, digital products, streaming platforms, games, websites, apps, and interactive experiences. We stay close to the trends shaping sports, media, and entertainment while continually raising the bar for usability, innovation, and delight across the MLB ecosystem. Our work is grounded in a fan-first approach to product design, supported by strong investments in design systems, content tooling, and design research.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">We’re looking for a Senior Product Designer to help define the future of baseball experiences and deliver engaging, innovative products across every stage of the fan journey. Whether a fan is attending a game in person, following along live, or interacting through one of our digital platforms, our team plays a role in shaping that experience.&nbsp;While each designer has areas of focus, collaboration is core to how we work. Team boundaries are intentionally flexible, and you’ll regularly partner with designers, researchers, product managers, engineers, and other cross-functional teams on a wide range of opportunities and challenges that extend beyond traditional product design.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Responsibilities</strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">This role will primarily focus on shaping the future of the live game experience across MLB’s app, web, and streaming platforms. From pitch-by-pitch storytelling to real-time data, highlights, and immersive second-screen experiences, you’ll help define how millions of fans follow and engage with baseball as it happens. This is an exciting opportunity to influence&nbsp;how the game is experienced in real time—creating intuitive, engaging, and emotionally resonant moments that deepen fans’ connection to baseball.</span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner closely with fellow designers to create new features and experiences centered around the live game experience</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Contribute across the broader suite of Major League Baseball products, supporting key business initiatives while continuously exploring new and creative ways to delight fans</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Collaborate with Product Managers, Engineers, Researchers, and cross-functional stakeholders to define problems, help shape product strategy, and deliver user-facing solutions that redefine how fans interact with baseball</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Conduct independent research to inform both foundational thinking and iterative design decisions</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Work closely with the design systems team to evolve and expand the Basepath product design system, ensuring consistency and scalability across experiences</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Actively participate in design critiques and reviews, regularly presenting work to peers and product leadership to gather feedback and drive alignment</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Lead and mentor other designers on the team. We’re a lean, highly collaborative group with significant overlap across initiatives, so strong communication, adaptability, and partnership are essential.</span></li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Qualifications</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">5+ years of experience designing consumer-facing, gaming, sports, or streaming media products</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Have a strong understanding of baseball, including the statistics, analytics, and insights that shape how fans experience and interpret the game</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Possess experience designing with large data sets and creating clear, engaging data visualizations</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Are comfortable taking projects from early ideation through execution, leveraging robust design systems to create scalable, polished experiences. You may have deeper expertise in UX research or visual design, but you’re capable and confident working across both</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Are deeply fan- and detail-oriented. You generate strong ideas, but more importantly, you ensure those ideas are fully realized by obsessing over the details that elevate the final experience</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Seek out feedback and use it to continuously improve your work. You have experience incorporating both qualitative and quantitative insights into your design process</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Communicate effectively with a wide range of stakeholders, clearly articulating the rationale behind your decisions and presenting work with confidence and clarity</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Embrace a “show, don’t tell” mindset. Your instinct is to prototype, visualize, and bring ideas to life in order to move conversations and products forward</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Think in systems, understanding how individual features and experiences connect within a broader digital ecosystem</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Bring a team-first mentality, with a genuine desire to collaborate, learn from others, and inspire those around you</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">5+ years in digital Product Design or User Experience Design</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong portfolio of shipped products that show data and user-centric decision making and strategy</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to demonstrate strong written, verbal and presentation skills</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Good understanding of baseball statistics and rules is a plus</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Salary Range:</strong> $130,000 - $160,000 (Base Salary) + Bonus</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Top MLB Perks &amp; Benefits:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Competitive Benefits Package</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Company Contributed 401K Plan</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Time Off and Holidays</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Parental Leave</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Access to Free Tickets to Baseball Games &amp; MLB.TV</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Discounts at MLB Store | MLBShop.com</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Employee Assistance Programs (EAP)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Onsite/Online Training &amp; Development Programs</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tuition Reimbursement</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Disability Benefits (short term and long term)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Life and Accidental Death Insurance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Pet Insurance</span></li> </ul><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Why MLB?</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">California Residents: Please see our&nbsp;<a href="https://www.mlb.com/careers/ccpa">California Recruitment Privacy Policy</a> for more details.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at <a href="mailto:accommodations@mlb.com">accommodations@mlb.com</a>. Requests received for non-disability related issues, such as following up on an application, will not receive a response.</span></p> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Are you ready to Step Up to the Plate? Apply below!</strong></span></p></div>