Senior Product Manager

<div class="content-intro"><p><span style="font-size: 12pt;">CivicActions is a mission-minded company. We focus on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly. We encourage a balanced, autonomous lifestyle. We are looking for others like us with a true passion for using technology to change our world positively.</span></p></div><p>CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve. We work with government agencies to build human-centered digital services that connect constituents to their institutions through excellent digital experiences, greater government transparency, and accountability.&nbsp;</p> <p>We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact &amp; outcomes. In this role, you will be responsible for serving as the lead storyteller and managing the end-to-end success of digital products that integrate the needs of people using government software with our client stakeholder goals.</p> <p><strong>This position is fully remote (work-from-home) and requires a federal background investigation.</strong></p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Relationship &amp; Trust Building:</strong> Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions.</li> <li><strong>Cross-Functional Collaboration:</strong> Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables.&nbsp;</li> <li><strong>Facilitation &amp; Alignment:</strong> Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates.</li> <li><strong>Unified Roadmapping:</strong> Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution.</li> <li><strong>Backlog &amp; Sprint Hygiene:</strong> Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond.&nbsp;</li> <li><strong>Practice &amp; Culture Champion:</strong> Be a champion of the user experience and cultivate a collaborative, mission-driven team culture.</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Must pass a federal background check</li> <li>Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment</li> <li>Bachelor degree or equivalent of four (4) additional years of digital services experience</li> <li>Certification in Product Management with a focus on IT, Agile, or similar</li> <li>Experience managing communications and expectations between a high-performing team and multiple client stakeholders</li> <li>Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle&nbsp;</li> <li>Demonstrated ability to communicate and operationalize best practices while developing products and services</li> <li>Experience with Agile</li> </ul> <p><strong>Salary Range</strong></p> <p><span style="font-weight: 400;">$120,000 - $145000 USD per Year</span></p> <p><span style="font-weight: 400;">Compensation is determined based on a variety of factors, including relevant experience, skills, internal equity, and geographic location.<span class="Apple-converted-space">&nbsp;</span></span></p> <p><strong>Residency Requirement</strong></p> <p><span style="font-weight: 400;">For this role, you must be a current U.S. resident and have lived here for 3 out of the past 5 years.</span></p><div class="content-conclusion"><h3 data-section-id="wo6a9n" data-start="241" data-end="255">Location</h3> <p data-start="256" data-end="400">We are a fully remote team based in the United States. Team members are expected to have a dedicated workspace and reliable high-speed internet.</p> <h3 data-section-id="l3iomz" data-start="402" data-end="424">Why CivicActions</h3> <p data-start="425" data-end="635">We believe that when people are supported and well-cared for, they can do their best work and live balanced, fulfilling lives. Our benefits are designed to support your health, growth, and life outside of work.</p> <p data-start="425" data-end="635">Our benefits include:&nbsp;</p> <ul> <li data-section-id="6r93wi" data-start="663" data-end="691">Fully remote work (always)</li> <li data-section-id="fl6k80" data-start="692" data-end="830">Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage</li> <li data-section-id="qum0v7" data-start="831" data-end="870">401(k) with a 3% company contribution</li> <li data-section-id="1fmle9z" data-start="871" data-end="897">Flexible time off policy</li> <li data-section-id="168e4z6" data-start="898" data-end="928">12 weeks paid parental leave</li> <li data-section-id="856u07" data-start="929" data-end="979">Annual professional development stipend, $1,200</li> <li data-section-id="sgzzrg" data-start="980" data-end="1014">Annual technology stipend, $820</li> <li data-section-id="hro1nl" data-start="1015" data-end="1127">Employee growth plans, appreciation programs, and company summits to support connection and career development</li> </ul> <p><span style="font-size: 12pt;"><strong>Apply</strong></span></p> <p>We value diverse teams and are committed to building an inclusive community. CivicActions is an Equal Opportunity/Affirmative Action Employer.</p></div>