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About the role
<p>GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.</p>
<p>At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.</p>
<p>Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!</p>
<h3><br><br>Product Manager</h3>
<ul>
<li>Crafting Custom Experiences for Each User Journey</li>
<li>Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there</li>
<li>Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in</li>
<li>Work out the product outreach and promotion strategies with business partners</li>
<li>Define the product go-to-market strategy and work with relevant partners to execute the plan</li>
<li>Designing, Testing, and Iterating Through Experiments</li>
<li>Design, test, and iterate through experiments to improve the user journey</li>
<li>Manage the product budget through expenditure monitoring, cashflow management, and securing funding</li>
<li>Develop the workplan with the product team</li>
<li>Provide sufficient resources for product development, including procurement of software, hardware, and ICT professional services</li>
<li>Monitoring, Capturing, and Studying User Behaviour</li>
<li>Conduct user studies to understand their needs and problems</li>
<li>Analyse data to uncover usage patterns that can inform product decisions</li>
<li>Research the industry to understand complimentary and competing solutions</li>
<li>Collecting, Analyzing, and Presenting User Interest</li>
<li>Translate the product strategy into technical, detailed, actionable plans for business and vendor teams</li>
<li>Understand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needs</li>
<li>Analysing and Studying User Segments</li>
<li>Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them</li>
<li>Consider how the services could be delivered for different market segments and prioritize feature development</li>
<li>Creating Data-Driven Analytics and Insights</li>
<li>Create data-driven analytics and insights for action and to make appropriate trade-offs</li>
<li>Coordinate efforts across multiple functions including marketing, legal, and finance</li>
<li>Co-create with the Product Owner to draft the budget papers to seek resources for the product's development</li>
<li>Driving User Growth</li>
<li>Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner</li>
<li>Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations</li>
<li>Participate in public-speaking engagements to raise awareness of the product and gain more users</li>
<li>Keeping Things Organized</li>
<li>Run efficient meetings to keep stakeholders and product team members updated</li>
<li>Prioritize, plan, and track what needs to be done</li>
</ul>
<h3>Document key information and decisions about the product</h3>
<h3>Be responsible for securing funding and monitoring expenses</h3>
<ul>
<li>Compliance and Governance</li>
<li>Ensure that Product meets security and performance requirements (SSAT, VAPT, Performance Testing)</li>
<li>Adhere to compliance requirements and audits (IM, AGO, QMS, etc.)</li>
</ul>
<h3>What we are looking for</h3>
<ul>
<li>Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles</li>
<li>Prior working experience in product management, IT business analysis, application solutioning design and testing</li>
<li>Experience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferred.</li>
<li>Strong analytical, conceptualisation and problem-solving skills</li>
<li>Good communication skills with the ability to pitch ideas and influence</li>
<li>A driven and motivated personality with an inquisitive mind</li>
<li>Ability to learn and apply</li>
</ul>
<p>We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation.</p>
<p>Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.</p>
<p>We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.</p>
<p>Subject to the nature of your job role that might require you to be onsite during fixed hours.</p>
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