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About the role
<p>The Product Manager is responsible for the success of a product by defining its vision and strategy. The Product Manager is accountable for the impact and outcomes, from discovery to delivery and iteration. This role requires at least 3 years of product management experience, strong analytical skills, and with proven ability to lead cross-functional and cross-directorate teams. It also demands experience managing complex digital products with significant organisational impact – shaping product vision and strategy, and driving delivery across multiple workstreams.</p>
<h3>Key Responsibilities</h3>
<ul>
<li>Define and communicate a clear product vision and strategy aligned with user needs and organisational goals.</li>
<li>Lead user research, customer interviews, and usability testing to identify core problems and unmet needs.</li>
<li>Analyse quantitative and qualitative data to guide product decisions and measure success.</li>
<li>Translate product strategy into detailed requirements, user stories, and acceptance criteria.</li>
<li>Identify potential risks across the product lifecycle and implement measures to mitigate their impact, and maintain the risk register.</li>
<li>Prioritise and maintain the product backlog to ensure the development team builds high-impact features.</li>
<li>Collaborate closely with engineering, design, project management, and policy teams.</li>
<li>Communicate product roadmap updates and manage expectations with senior leadership and stakeholders.</li>
<li>Plan and execute product launches; monitor post-launch performance and iterate.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Minimum 3 years of experience in product management.</li>
<li>Strong analytical and product sense, with experience using data to make decisions.</li>
<li>Proven ability to manage cross-functional teams and drive alignment.</li>
<li>Experience with go-to-market strategy and product lifecycle management.</li>
<li>Strong technical fluency to work with engineering on technical discussions, feasibility and constraints.</li>
<li>Strong communication and stakeholder management skills.</li>
</ul>
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