Senior / Product Manager (DOS)

<p>The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services and products by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.</p> <p>Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.</p> <p>Do you want to apply your skills, knowledge and energy to implement cutting-edge infocomm technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can!</p> <p>Product Managers make sure that the right things get done so that our digital products meet user needs and continuously remain relevant. At a high level, this means establishing a clear vision for what a product should be and what is needed to get there. On a day-to-day basis, this means handling all the different facets of a product and making sure they are coordinated – across user needs, technical constraints, and design goals.</p> <p>You will be involved in planning and executing the full product lifecycle including the following:</p> <p>Crafting Custom Experiences for Each User Journey<br>Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there</p> <p>Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in</p> <p>Work out the product outreach and promotion strategies with business partners</p> <p>Define the product go-to-market strategy and work with relevant partners to execute the plan</p> <p>Designing, Testing, and Iterating Through Experiments<br>Design, test, and iterate through experiments to improve the user journey</p> <p>Manage the product budget through expenditure monitoring, cashflow management, and securing funding</p> <h3>Develop the workplan with the product team</h3> <p>Provide sufficient resources for product development, including procurement of software, hardware, and ICT professional services</p> <p>Monitoring, Capturing, and Studying User Behaviour</p> <h3>Conduct user studies to understand their needs and problems</h3> <ul> <li>Analyse data to uncover usage patterns that can inform product decisions</li> <li>Research the industry to understand complimentary and competing solutions</li> <li>Collecting, Analyzing, and Presenting User Interest</li> <li>Translate the product strategy into technical, detailed, actionable plans for business and vendor teams</li> <li>Understand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needs</li> <li>Analysing and Studying User Segments</li> <li>Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them</li> <li>Consider how the services could be delivered for different market segments and prioritize feature development</li> <li>Creating Data-Driven Analytics and Insights</li> <li>Create data-driven analytics and insights for action and to make appropriate trade-offs</li> <li>Coordinate efforts across multiple functions including marketing, legal, and finance</li> <li>Co-create with the Product Owner to draft the budget papers to seek resources for the product's development</li> <li>Driving User Growth</li> <li>Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner</li> <li>Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations</li> <li>Participate in public-speaking engagements to raise awareness of the product and gain more users</li> <li>Keeping Things Organized</li> <li>Run efficient meetings to keep stakeholders and product team members updated</li> </ul> <h3>Prioritize, plan, and track what needs to be done</h3> <h3>Document key information and decisions about the product</h3> <h3>Be responsible for securing funding and monitoring expenses</h3> <ul> <li>Compliance and Governance</li> <li>Ensure that Product meets security and performance requirements (SSAT, VAPT, Performance Testing)</li> <li>Adhere to compliance requirements and audits (IM, AGO, QMS, etc.)</li> </ul> <p>Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles</p> <p>Prior working experience in product management, IT business analysis, application solutioning design and testing</p> <p>Experience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferred.</p> <p>Working directly with engineers, designers and other product managers (ideally at least 3 years).</p> <p>Strong analytical, conceptualisation and problem-solving skills</p> <p>Good communication skills with the ability to pitch ideas and influence</p> <h3>A driven and motivated personality with an inquisitive mind</h3> <h3>Ability to learn and apply</h3> <p>Relevant certifications such as CITPM, COMIT, PMP, and Certified Scrum Master.</p> <p>We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.</p> <p>Subject to the nature of your job role that might require you to be onsite during fixed hours.</p>