Product Manager

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  This is a remote role based in the U.K., with a few in-person team meetups each year. Our HQ is in Jersey, UK, and our 80-person team is spread across the U.K. and U.S
• Our Product & Engineering team is 26 people today across the U.K. and EU with plans to expand significantly in 2026
• We’re looking for people who’ve worked at startups like ours — or companies slightly ahead of where we are today — and are excited about helping us grow into the next phase.
• Regarding salary—we’re flexible. This is an important hire, and finding the right people matters most. We’ll talk through expectations early and make sure we’re fully aligned before final stages. No surprises
• Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions
  
  

Key Responsibilities

About the Role

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  Product Strategy: Define and maintain a clear strategy, vision, and narrative for your vertical; translate company goals into measurable product goals, KPIs, and north-star metrics; ensure your area supports broader platform and company objectives
• Product Discovery: Lead customer and internal interviews, research, and analysis; leverage usage analytics, competitive insights, and market trends; identify high-value problems and opportunities using evidence, not assumptions
• Requirements & Specifications: Write clear specs, user stories, acceptance criteria, and success metrics; ensure engineering and design understand the “why” behind each requirement; maintain a well-documented, healthy backlog
• Prioritisation & Decision-Making: Use frameworks such as RICE or MoSCoW to make transparent prioritisation decisions; balance customer value, technical complexity, business impact, and strategic alignment; make and defend tough calls with clarity
• Design & Delivery Oversight: Lead direction, sequencing, and delivery within the squad; understand architecture, constraints, and trade-offs; ensure shipped work solves real problems — not just matches a spec
• Go-to-Market & Internal Enablement: Create supporting materials (release notes, help guides, one-pagers, internal docs) and lead product briefings to enable Sales, Success, and Support. Help them understand what’s shipping, why it matters, and how to position it clearly with customers. 
• Continuous Improvement: Monitor adoption, performance, reliability, and feedback; drive iterative improvements; own the long-term clarity and consistency of your product area
  
  

Skills, Knowledge and Expertise

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  3+ years in B2B SaaS Product Management with true end-to-end ownership — shaping strategy, leading discovery, and delivering meaningful outcomes in ambiguous, high-growth environments.
• Strong product ownership mindset — accountable for outcomes, able to balance customer needs, technical constraints, commercial impact, and internal enablement.
• Confident, authoritative decision-maker — influences stakeholders, navigates strong opinions, and drives alignment across engineering, design, CS, sales, and marketing.
• Excellent communicator — clear, concise, structured, and able to create clarity quickly for technical and non-technical audiences.
• Skilled in discovery — customer interviews, usability testing, data analysis, insight synthesis, and defining problems (not just validating solutions).
• High technical literacy — understands architecture, workflows, constraints, and trade-offs; capable of partnering deeply with engineering.
• Data-driven operator — uses evidence to guide prioritisation, decision-making, and measurement.
• Credible product representative — able to clearly articulate value, strategy, and product reasoning to customers, partners, and internal teams.
  
  

Benefits

What We Offer

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  Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
•  Unlimited holidays – Take the time you need to rest and recharge
•  Mental health support – Unlimited, immediate access to professional counseling via Spill
•  Retirement contributions – 401k or pension contributions depending on your location
•  Remote-first – Work where you’re most productive, with flexibility and trust as the default
•  Equity with real upside – Share in the long-term value you help create
•  Fully paid parental leave – Up to 16 weeks of paid leave for new parents
•  Learning budget – Annual funds for courses, books, or anything that supports your growth
  
  

About Pinpoint