Product Manager

Company Overview

Neo Mena Technologies is a financial technology services company, with a focus on providing digital investment services to regulated entities within the GCC. Neo offers solutions to NBK Wealth, empowering them to better penetrate their customer base and strengthen the proposition for High-Net-Worth Individuals and mass affluents.

Neo is a subsidiary of NBK Wealth, the investment arm of the National Bank of Kuwait.

Job Overview

Neo Mena Technologies is hiring a Product Manager based in Beirut to join a growing team shaping the future of digital wealth management. In this role, you will drive the conceptualization, development, and rollout of products, bridging business, design, engineering, and project management. You will work closely with stakeholders across the company to understand market and user needs and solve real problems for real clients.

If you’re driven by impact, continuous learning, and building products that matter, we’d love to hear from you!

Requirements

Responsibilities

• Run customer interviews, define problems and value, and prepare feature concepts and documentation using predefined AI tools for documentation and automation
• Get business sign-off on feature concepts and write initial tickets
• Lead on market research, data analysis, and road mapping
• Research and validate amendments and improvements to existing products
• Deliver low-fidelity wireframes, user flows, user stories, and user journeys using rapid prototyping and AI-assisted design tools
• Collaborate with designers so they can kick off UX/UI work
• Accept or reject features during testing and acceptance
• Classify live issue severity and decide between a hotfix or a planned fix
• Define expected outcomes for planned fixes
• Ensure timely delivery of solutions in collaboration with other team members
• Bring products from ideation to live

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or a related field
• 3+ years of experience in a product management role
• Strong experience with SaaS platforms, and already shipped at least one product
• Hands-on experience using AI tools in daily workflows, including prompt engineering, AI-assisted design, and AI-powered documentation and automation
• Experience in Agile product management 
• Knowledge of consumer marketing analytics and KPIs
• Creative problem solver who thinks outside the box
• Experience or strong interest in working within the technology industry
• Passionate about making an impact on users' lives
• Excellent communication skills, both written and spoken
• Experience with wireframing and designing user flows and journeys
• Experience in FinTech is a plus

Benefits

• Learning & Development

• Employee Coaching Programs for wellbeing & career growth

• Collaborative, innovative & friendly work environment

• Hybrid work philosophy (in office & remote)

• Family Medical Insurance

• Bonus Scheme