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- Full-time
- Seniority
- Junior
About the role
Specific Roles & Responsibilities:
- Partner with Product, Engineering, and Design to deliver high-impact product features that solve customer problems.
- Translate product strategy into clear, actionable user stories, requirements, and acceptance criteria.
- Own specific features or workflows end-to-end, from discovery through delivery.
- Use AI tools to accelerate product development, including requirements definition, prototyping,
and documentation. - Support development and iteration of AI-powered features, including evaluating outputs,
gathering feedback, and improving user experience. - Engage customers and internal stakeholders to validate concepts and inform prioritization.
- Maintain and prioritize the product backlog, balancing features, bugs, and technical debt.
- Define, track, and analyze product metrics to measure impact and guide decisions.
- Support experimentation and feature validation using data and user feedback.
- Contribute to delivering high-quality product increments quickly in a fast-paced, agile
environment. - Communicate product updates and technical concepts clearly to both technical and non-technical
audiences. - Coordinate and participate in agile ceremonies, representing the voice of the customer.
- Support product discovery through research, competitive analysis, and evaluation of emerging AI
capabilities. - Partner with Customer Success and Support to incorporate feedback into continuous
improvement - Create knowledge base articles, go-to-market materials and participate in training for customer-facing teams.
- 3+ years of experience delivering SaaS or consumer software products in cross-functional teams.
- 2+ years working in an agile/scrum environment in a product or related role.
- Experience using AI tools to support product development (e.g., requirements, prototyping, analysis).
- Strong interest in AI/ML and how it can improve both product experiences and development workflows.
- Experience using data and metrics to inform product decisions preferred.
- Strong collaboration skills with the ability to work across Engineering, Design, Marketing and Product teams.
- Excellent communication, organization, and prioritization skills.
- Ability to work independently while contributing to a highly collaborative team.
- Bachelor’s degree preferred (technical or design background a plus).
- Experience in edtech, early childhood education, payments, or operational SaaS workflows is a plus.
- Competitive compensation package
- Employee Equity Appreciation Program
- Health and wellness insurance benefits
- 401k with employer match
- Flexible work environment
- Unlimited paid time off (which includes paid holidays and Winter Break)
- Paid parental leave
- Tuition assistance, professional development, and opportunities for career growth
- Best in class technology equipment for every employee
- Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
Perks & benefits
- 401k
- Paid Time Off
- Pension Matching
- Equity Compensation
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