Senior Product Manager – Core Experience

Chicago3d ago

Seniority: Senior

About the role

Company Name: IG US Holdings, Inc.  Role: Senior Product Manager, Core Experience Location: Chicago, IL - Hybrid (3 days/week in office)  Our Product Team manages the portfolio of features and enhancements that power tastytrade, guiding each initiative from initial concept through discovery, build, deployment, and continuous improvement. We're hiring a Senior Product Manager to own the foundation every tastytrade customer touches — the core platform experience across mobile, web, and desktop including onboarding, discovery, and the connections between our vertical trading products.  This role reports into the Lead Product Manager and is a high-visibility role with real platform ownership and significant cross-functional influence. tastytrade's product org is actively growing, and this role is part of that build. You'll have the opportunity to help shape not just the core platform experience, but the ways of working and sharing conventions that scale with the team.  What You’ll Do:  Own the customer journey <ul> <li class="p1">Own critical experiences and feature builds to support onboarding, fraud and account security, funding flows, and account management.</li> </ul> Set platform standards <ul> <li class="p1">Partner with design and engineering to establish the navigation patterns, shared UI components, and design conventions that create a consistent experience across tastytrade's products and platforms.</li> <li class="p1">Own accessibility standards as a platform-level commitment, ensuring shared components, navigation frameworks, and onboarding flows meet or exceed WCAG guidelines.</li> </ul> Drive measurable business outcomes: <ul> <li class="p1">Develop product strategy that translates business vision into executable plans, using data-driven frameworks to measure impact through OKRs and KPIs — with particular focus on activation rates, funding conversion, feature discoverability, and cross-sell.</li> <li class="p1">Build business cases with ROI projections and conduct market research to inform strategic direction.</li> <li class="p1">Define the metrics that matter for platform health and customer progression and hold yourself accountable to them.</li> </ul> Navigate complexity and stakeholder relationships <ul> <li class="p1">Operate as the connective tissue between vertical product teams (equities, options, futures, FX, etc.) and the broader organization —helping resolve prioritization conflicts, contributing to shared conventions, and ensuring that platform-level decisions serve both the business and end customers well.</li> <li class="p1">Communicate confidently with executive stakeholders while effectively translating between technical and business perspectives.</li> </ul> Leverage emerging technologies  <ul> <li class="p1">Use AI and emerging technologies to enhance product capabilities and solve customer problems more effectively — from smarter onboarding personalization to intelligent cross-sell surfaces and proactive account management tools.</li> <li class="p1">Establish monitoring strategies to ensure ongoing adherence to performance, security, and reliability requirements for post-launch.</li> </ul> Who You Are:  <ul> <li class="p1">6+ years of product management experience with demonstrated success driving complex, cross-functional product initiatives on multi-PM teams Consumer Experience & Discovery:</li> <li class="p1">Deep expertise in consumer-facing experiences that span mobile and web, with a strong point of view on navigation, information architecture, onboarding, and product discovery and design. You've thought hard about how customers progress through a product over time, not just how they use it in a single session Strong technical and commercial acumen:</li> <li>you can define comprehensive non-functional requirements and work in lockstep with engineering teams while building business cases and tracking financial metrics tied to product performance Proficiency with advanced PM methods and emerging technologies:</li> <li>Skilled with prototyping, A/B testing, advanced analytics, and road mapping platforms, with experience leveraging AI and machine learning to optimize product capabilities Excellent communication and collaboration skills:</li> <li>Able to tailor messaging to diverse stakeholders from engineers to executives, with a track record of influencing without authority across teams with competing priorities</li> <li class="p1">Passion for empowering individual traders and improving the trading experience through data-driven insights and strategic decision-making Strongly Preferred Experience: </li> <li>Experience in fintech or an adjacent regulated industry (e.g. insurance, gaming) or retail trading, brokerage operations, or financial markets technology is a meaningful advantage — you understand that platform decisions carry compliance and operational weight, not just UX tradeoffs</li> </ul> Company Perks + Benefits:     <ul> <li>Performance Bonuses    </li> <li>Stock Purchase Options    </li> <li>Medical/Vision/Dental Benefits  </li> <li>401k Plan   </li> <li>Annual educational / conference stipend </li> <li>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)    </li> <li>10 Paid Sick Days    </li> <li>Gym Membership Reimbursement    </li> <li>Commuter Benefits    </li> <li>Pet Insurance    </li> <li>Wellness & Mental Health Programs    </li> <li>Charitable Donation Matching    </li> <li>Two Paid Volunteer Days Off    </li> <li>Daily catered lunch when in the office    </li> <li>Full kitchen with snacks and beverages    </li> <li>In-building gym    </li> <li>Shuttle to/from Metra    </li> <li>Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars </li> </ul> Base Salary Range: $150,000 - $190,000 The actual salary offered will be based on the candidate's level of experience and qualifications.  Discretionary Performance Bonus: 15-20% of base salary based on individual and company performance.  About IGNA + tasty  IG North America is home to tastytrade, tastylive & tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.  From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.      We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.    Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.   <a href="https://tastytrade.com/">tastytrade</a> | <a href="https://www.tastylive.com/">tastylive</a>  | <a href="https://www.tastyfx.com/">tastyfx</a>  1330 W Fulton Market, Chicago, IL 60607           *Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Perks & benefits

401k
Dental Insurance
Paid Time Off
Learning Budget
Free Gym Membership

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