Senior / Product Manager, Data Analytics (SC)

<p>GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT &amp; SS), GovTech develops the Singapore Government’s capabilities in Data Science &amp; Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.</p> <p>At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.<br><br>Learn more about GovTech at tech.gov.sg.<br><br>A product manager to manage an analytics and AI system for Singapore Customs.</p> <p><strong>Job Summary</strong><br>As a Product Manager at GovTech, you will play a pivotal role in transforming government services through data-driven insights. You will bridge the gap between business needs and technical solutions, leveraging data analytics to identify opportunities for improvement, optimize processes, and enhance decision-making across various government initiatives.</p> <h3>Job Responsibilities</h3> <ul> <li>Collaborate with various government agencies and stakeholders to understand their business processes, challenges, and data requirements.</li> <li>Translate complex business problems into clear, actionable data analytics requirements and user stories.</li> <li>Perform in-depth data analysis using various analytical tools and techniques to identify trends, patterns, and insights from large datasets.</li> <li>Develop and implement data visualization dashboards and reports to communicate key findings and recommendations to both technical and non-technical audiences.</li> <li>Evaluate the effectiveness of digital services and initiatives using data-driven metrics and provide recommendations for optimization.</li> <li>Work closely with data engineers, data scientists, and developers to ensure the successful implementation of data solutions.</li> <li>Conduct stakeholder interviews, workshops, and user acceptance testing (UAT) to validate solutions and ensure they meet business needs.</li> <li>Stay abreast of industry best practices in data analytics, business intelligence, and digital government.</li> <li>Contribute to the continuous improvement of GovTech's data analytics capabilities and frameworks.</li> </ul> <h3>Job Qualifications</h3> <ul> <li>Bachelor's degree in Information Systems, Computer Science, Business Analytics, Statistics, Economics, or a related quantitative field.</li> <li>Minimum of 3 years of experience as a Product Manager, with a strong focus on data analytics projects.</li> <li>Proficiency in data manipulation and analysis tools (e.g., SQL, Python, R).</li> <li>Experience with data visualization tools (e.g., Tableau, Power BI, QlikView).</li> <li>Strong understanding of data warehousing concepts, ETL processes, and data modeling.</li> <li>Excellent analytical, problem-solving, and critical thinking skills.</li> <li>Ability to effectively communicate complex technical concepts to non-technical stakeholders.</li> <li>Proven ability to work independently and collaboratively in a fast-paced environment.</li> <li>Experience in the public sector or with government digital services projects is a plus.</li> <li>Familiarity with agile methodologies is advantageous.</li> </ul> <p>As a product manager, you will also have to plan and manage product budget, schedule, backlogs, vendors and stakeholders.</p> <h3>The job scope include</h3> <ul> <li>Overall incharge of the product development</li> <li>writing paper for funding</li> <li>drafting contracts document, calling tender when required and conducting tender evaluation with a group of appointed working group</li> <li>overall incharge of managing security implementation and ensuring governance in compliance with the government and the agency's security policies and guidelines.</li> <li>overall incharge of any audits conducted on the product that include the ICT implementation and security controls, funding and procurement aspect.</li> <li>organising meetings</li> <li>manage contracts and cntractors</li> <li>scan market for latest technology to scale the product</li> <li>liaise with product vendors/ principals including inviting suitable product vendors to demonstrate and present their product to product owners and stakeholders, plan adoption of the product after obtaining endorsement from stakeholders</li> <li>work with a team of data engineers, software engineer and sdata analysts to ensure product implementation and scaling</li> <li>manage budget and schedule to meet the target</li> </ul> <p>We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation.</p> <p>Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.</p> <p>We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.</p> <p>Subject to the nature of your job role that might require you to be onsite during fixed hours.</p>