Sr Product Manager, OMS & Inventory Systems

Key Responsibilities

• Own the product vision and roadmap for Business Systems supporting DTC and B2B channels
• Align initiatives to revenue growth, inventory efficiency, and operational scalability
• Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
• Balance immediate operational needs with long-term system architecture and scalability

• Own and evolve systems supporting:
  • Order-to-Cash (O2C): order management, fulfillment, invoicing 
  • Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory 
  • Inventory Management: visibility, allocation, transfers, and reconciliation
• Partner with Production and Operations teams to improve purchasing workflows, demand planning inputs, and inventory accuracy
• Ensure systems support multi-channel complexity across wholesale, franchise, and DTC

• Partner with Wholesale, Franchise, and DTC teams to streamline end-to-end operational workflows
• Lead feature development across:
  • B2B order management and lifecycle events 
  • Inventory allocation and availability across channels 
  • Fulfillment, shipping, and returns workflows 
  • Pricing, invoicing, and financial reconciliation
• Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
• Ensure consistency and scalability of systems across all sales channels

• Own system-level performance metrics across business systems
• Drive measurable improvements in:
  • Order cycle time and fulfillment speed 
  • Inventory accuracy and turnover 
  • Purchasing efficiency and vendor performance 
  • Invoice accuracy and revenue realization 
  • Exception handling and manual intervention rates
• Leverage data and user insights to continuously optimize system performance and workflows

• Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
• Ensure data integrity and seamless flow across ERP, 3PLs, EDI, and downstream systems
• Drive automation and scalable solutions across integrations and system touchpoints

• Define product requirements, user stories, and acceptance criteria
• Lead UAT, release planning, and post-launch optimization
• Partner with Engineering, and business stakeholders to deliver high-impact solutions
• Communicate roadmap, priorities, and outcomes clearly across technical and non-technical teams

Skills, Knowledge, and Expertise

• 5+ years of Product Management experience in business systems, ERP, or supply chain domains
• Strong understanding of order-to-cash, procure-to-pay, and inventory management workflows
• Hands-on experience with ERP systems (NetSuite required)
• Ability to translate complex operational processes into scalable product solutions
• Proven track record of improving operational KPIs through product and system enhancements

• Background in apparel, retail, or consumer goods
• Experience working with WMS, EDI, and supply chain integrations
• Experience in multi-channel and global operations environments
• Strong analytical and data-driven decision-making skills

Benefits, Culture, and Perks

• Up to 100% Company Paid Healthcare (medical, dental, vision) 
• Kind Body Fertility Benefits   
• 401(k) savings plan with up to 4% match 
• Unlimited PTO  
• Full Access to LinkedIn learning 
• Employee Discounts  

• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways  
• Annual Holiday Party 
• Annual Summer Party  
• Invitations to pop-ups and other company events  
• Complimentary daily office snacks and beverages