Product Manager, Payment and Finance Products (NEA)

<div class="WISF WIRF WKSF">&nbsp;</div> <div id="56$146082" class="WMSF" data-automation-id="decorationWrapper"> <div class="WMRI"> <div id="56$146082-3d815af12b3b8ada" class="WI1S WO0S WC5" data-automation-id="multilineTextView" data-metadata-id="56$146082" data-uxi-form-item-child-list-index="22"> <div class="gwt-HTML">GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT &amp; SS), GovTech develops the Singapore Government’s capabilities in Data Science &amp; Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.&nbsp;<br><br>At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.<br><br>Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! <br><br>Learn more about GovTech at tech.gov.sg.</div> <div class="gwt-HTML">&nbsp;</div> <div class="gwt-HTML"> <p><strong>[What you will be working on]</strong></p> <ul> <li> <p>Strategic Vision and Leadership: Develop and articulate a compelling product vision and strategy aligned with the agency’s overall goals. Lead the product team to achieve this vision.</p> </li> <li> <p>Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch and post-launch optimization. Ensure timely delivery of high-quality products.</p> </li> <li> <p>Market and Customer Research: Conduct thorough market analysis and customer research to identify needs, trends, and opportunities. Utilize insights to inform product development and positioning.</p> </li> <li> <p>Roadmap Development: Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback, and market demand.</p> </li> <li> <p>Stakeholder Collaboration: Work closely with engineering, design, marketing, sales, and customer support teams to ensure alignment and effective communication throughout the product development process.</p> </li> <li> <p>Performance Metrics: Define and track key performance indicators (KPIs) or OKRs to measure product success and inform decision-making. Use data-driven insights to make informed adjustments to the product strategy.</p> </li> <li> <p>Customer Advocacy: Act as the voice of the customer within the organization. Ensure that customer needs and feedback are integrated into product planning and development.</p> </li> <li> <p>Innovation and Improvement: Foster a culture of continuous improvement and innovation. Stay abreast of industry trends and emerging technologies to drive product evolution.</p> </li> <li> <p>Lead in development of digital roadmap and introduction of appropriate digital solutions to partner with cross functional business teams, WOG and industry partners to achieve greater business outcomes</p> </li> <li> <p>Mentor other product managers: Provide guidance and leadership to fellow product managers, fostering a culture of continuous learning and collaboration while developing strategic thinking capabilities across the product team.</p> </li> <li> <p>Track product performance: Monitor and analyse product metrics and user feedback to ensure alignment with business objectives and customer needs, enabling data-driven decisions for product improvements.</p> </li> <li> <p>Lead in organisation wide Digital, Design and Data capabilities development, digital innovation and continuous improvement to build a high performing team</p> </li> <li> <p>Support the annual submission of the Digital Government Blueprint (DGB) KPIs to Smart Nation Office, and support MOF in the preparation of Ministry Family Digitalisation Plan</p> </li> </ul> <p><strong>[What we are looking for]</strong></p> <ul data-pm-slice="3 3 []"> <li> <p>Bachelor’s degree in business, Engineering, or a related field</p> </li> <li> <p>2+ years of experience in product management, with a proven track record of managing successful products and mentoring other junior product managers.</p> </li> <li> <p>Strong leadership and team management skills.</p> </li> <li> <p>Excellent analytical, problem-solving, and decision-making abilities.</p> </li> <li> <p>Excellent communication and interpersonal skills.</p> </li> <li> <p>Experience with agile methodologies and product management tools.</p> </li> <li> <p>Ability to work effectively in a fast-paced, dynamic environment.</p> </li> <li> <p>Worked in Payment solution is preferred but not mandatory</p> </li> </ul> <p><strong>Good to have</strong></p> <ul> <li> <p>Knowledge of Payment systems (cards, NETS, PayNow, wallets, Payment gateways, Settlement and reconciliation processes, is added advantage</p> </li> <li> <p>Experience working with Visa, NETS, acquiring banks or payment service providers</p> </li> </ul> <p>&nbsp;</p> <p>GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.&nbsp;</p> <p>Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.</p> <p>We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.</p> <p>Learn more about life inside GovTech at go.gov.sg/GovTechCareers</p> <p>&nbsp;</p> </div> </div> </div> </div>