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Sr. Product Manager - Payments
Vantaca
United StatesRemote1mo ago
- Employment
- Full-time
- Seniority
- Senior
About the role
- Increase homeowner monetization rate by 2x+ through conversion of offline check payers
- Drive significant product differentiation supporting 95%+ attach rate and 100% Vantaca back-book customer conversion
- Take rate improvement through increasing card adoption as % of total payments by 10%+
- Define and drive the Vantaca Pay product roadmap, balancing near-term adoption goals with the long-term vision of a full payment's ecosystem
- Maintain compliance with regulations as the business and payments ecosystem scales
- Optimize the payment flow - e.g., authorization, fraud, take rates
- Own homeowner-facing payment experiences across various modalities: QR codes, magic links, SMS reminders, and push notifications.
- Design and run experiments to improve digital payment conversion, using Pendo and LaunchDarkly to test, measure, and iterate.
- Partner closely with Engineering to maintain a high-velocity release cadence and ensure specs are clear enough to execute without verbal translation.
- Define and track KPIs that connect roadmap decisions to business outcomes: conversion rates, attach rates, take rates, and payment volume growth.
- Pull your own data to answer product questions independently - SQL, Pendo, or equivalent.
- Collaborate cross-functionally with Engineering, Customer Success, and Go-to-Market to connect payment product decisions to customer outcomes.
- Champion self-serve digital payment adoption by ensuring the homeowner experience is intuitive across all touchpoints.
- Prepare the product for the next frontier: B2C services, amenity payments, and marketplace rails.
- Contribute to a collaborative, high-accountability PM team culture.
- Demonstrated ability to use AI tools (ChatGPT, Claude, Cursor, v0, etc.) to accelerate product work—from rapid prototyping of platform architectures and technical documentation to competitive analysis of infrastructure approaches.
- Experience building interactive prototypes or technical proof-of-concepts using AI-powered tools to validate platform patterns quickly with engineering teams before major infrastructure investment.
- Comfortable leveraging LLMs for technical research, synthesis, and communication—turning complex platform requirements into clear narratives for business stakeholders and vice versa.
- Track record of using AI to enhance personal productivity and team velocity, whether through automated workflows, intelligent summarization of technical discussions, or rapid iteration on architectural designs.
- Demonstrated ownership of a product surface with real adoption metrics — adoption rates, conversion lifts, and the experiments that moved them
- Experience with Stripe is strongly preferred
- Experience optimizing checkout and/or digital payment experiences
- Experience shipping product in a high-growth environment where priorities shift weekly and execution speed is a competitive advantage
- Comfort running experiments independently using tools like Pendo, LaunchDarkly, or A/B frameworks — you have a hypothesis, you know how to test it, and you interpret the results
- Data fluency: self-serve analytics to answer product questions without BI dependencies. SQL is helpful; some form of data access is required
- Payments or D2C background within vertical SaaS, embedded fintech or high-growth D2C preferred
- Strong analytical skills – comfortable working with product data, funnel metrics, and experiment results to identify friction and communicate data-informed narratives to both technical and business audiences
- Proven ability to translate business problems into product specs that engineering can execute
- Strong communication skills – you can make payment strategy clear to ELT and credible to an engineer in the same conversation
- High agency and self-direction – manages competing priorities, navigates ambiguity, and delivers with limited direction
- Comfort operating in a high-growth, fast-moving environment where priorities evolve and ownership is earned by doing.
- Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
- Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
- Accountability Starts with Me: Notices problems and takes personal action to solve them.
- Unwavering Commitment to Customer Experience: Regularly talks to residents and management companies, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
- Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
- Build consumer products that millions use. Shape how homeowners across the country interact with their communities every day.
- AI-First Product Culture with access to cutting-edge tools and autonomy to experiment.
- Our eNPS is +68! (Google it, that is great)
- Benefits: Medical, Dental, and Vision kick in day one
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
- 401K with Company Match
- Remote Flexible - come to the office when needed
- Great parental leave benefits
- Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees
- Named on Inc 5000 list of America's Fastest Growing Private Companies
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
- Winner of Coastal Entrepreneur Award, Technology Category
- Active employee-led Culture Committee
- Ongoing industry and professional development trainings available to all employees
- Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
- We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.
Perks & benefits
- 401k
- Unlimited Vacation
- Paid Time Off
- Pension Matching
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