Senior Product Manager, Personal Health Ecosystem - Contract

RESPONSIBILITIES

• Support execution and delivery of key Personal Health Ecosystem product initiatives, including AI-powered consumer experiences and personalized digital health experiences 
• Partner with Product, Engineering, Design, Science, Data, Marketing, Legal, Medical Affairs, Customer Experience, and Executive stakeholders to ensure alignment and timely delivery 
• Drive day-to-day product management activities including backlog prioritization, user story refinement, sprint support, and acceptance criteria validation 
• Lead product and design review discussions, helping facilitate prioritization, user experience decisions, and execution planning 
• Coordinate launch readiness activities, including documentation, stakeholder approvals, testing coordination, operational readiness, and customer support alignment 
• Support QA and User Acceptance Testing (UAT) efforts to ensure high-quality feature implementation and launch execution 
• Ensure product requirements, implementation details, decisions, and dependencies are clearly documented and communicated 

• Provide product management and coordination support for upcoming launches and platform enhancements during the contract period 
• Manage cross-functional launch timelines, dependencies, and stakeholder communication 
• Coordinate with internal teams and external vendors to support launch readiness and execution 
• Track launch risks, blockers, and operational needs while proactively driving resolution 
• Support post-launch monitoring, issue triage, and optimization activities as needed 

• Lead cross-functional teams across the Engineering, Science, Medical, Marketing, Data, R&D, and Legal departments, as well as third-party vendors, and manage stakeholder relationships with these groups, including Executives, with a focus on clear, concise, and impactful communication 
• Work autonomously, managing competing priorities and guiding teams through ambiguity, maintaining a methodical, results-oriented approach  
• Identify operational gaps, process inefficiencies, and execution risks, recommending solutions to improve team effectiveness and delivery timelines 
• Help maintain organizational continuity during maternity leave coverage through effective knowledge management and project oversight 

• Collaborate with Engineering and Data teams to ensure products are launched with proper data tracking, reporting, and A/B testing that provide actionable learnings and insights and enable measurement of impact to Thorne’s business   
• Regularly track and communicate product performance, identifying opportunities for optimization and improvements in both operational efficiency and product quality 
• Report on progress, risks, and successes, ensuring alignment across all stakeholders and maintaining transparency at all stages 

WHAT YOU NEED

• Proven experience (5-7 years) in D2C tech product management in highly cross-functional teams 
• Exceptional communication skills, with the ability to break down complex ideas and challenges into actionable steps 
• Demonstrated ability to lead, manage, and prioritize competing initiatives  
• Experience working with third-party vendors, managing external relationships, and integrating their products/services  
• Strong problem-solving skills and a proactive, hands-on approach to addressing challenges 
• Ability to discern when to lead and when to follow, while maintaining a strong point of view but demonstrating flexibility when presented with new information 

• Background in generative AI, e-commerce, and/or health and wellness technology 
• Experience working in regulated environments requiring diverse array of compliance measures 
• Experience working in early-stage startup environments and/or leading 0→1 product initiatives from concept through launch preferred