Product Manager - Platform & Internal Ops

<p>We’re on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.<br><br>With HousingAnywhere, Kamernet, and Studapart under our roof, we’re Europe’s largest student rental platform.<br><br>You’ll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.<br><br>Join us in empowering students unlock their potential through a safe, online, rental experience.</p> <p>We're looking for an experienced Product Manager to build the engines that power HousingAnywhere’s growth.</p> <p>In this role, you will treat our core business capabilities - from financial infrastructure to marketing technology - as high-value products. You will bridge the gap between technical complexity and business strategy, ensuring that our internal teams (Marketing, Finance, Sales, Trust &amp; Safety) have the scalable tools they need to succeed. You aren't just maintaining "backend systems"; you are defining the product vision for how money moves, how risk is managed, and how our teams operate efficiently across our multi-brand ecosystem. You will shape how AI enters our internal operations -- from document intelligence to risk automation -- turning emerging capabilities into durable platform advantage.</p> <p><strong>Your role and impact</strong></p> <ul> <li><strong>Commercial &amp; Admin Enablement: </strong>Manage our internal Admin Panel and other tooling&nbsp; as a core product. You will build new workflows and tools that Sales and Managed Accounts teams use daily, exploring where AI-assisted workflows can reduce manual effort, and optimizing them for speed and ease of use to support high-volume operations.</li> <li><strong>Growth, Marketing &amp; CRM Infrastructure:&nbsp;</strong>Partner with the Marketing teams to treat our customer lifecycle stack as a product. You will define the roadmap for attribution, affiliate networks, and CRM integrations, ensuring we have the technical capability to scale user acquisition profitably and manage customer relationships effectively.</li> <li><strong>Data &amp; Infrastructure Foundation:&nbsp;</strong>Collaborate with Engineering to ensure our platform infrastructure and data pipelines are robust. You ensure our data pipelines are clean, accurate, and structured to power both operational decision-making and the AI models that depend on them.</li> <li><strong>Financial Infrastructure: </strong>Own the domain of Payments &amp; Payouts. You will ensure compliant, scalable money flows (pay-ins/pay-outs/billing) and build the tools our Finance Ops team needs for reconciliation. You will drive our move toward AI-powered KYC/KYB processes, reducing manual review while ensuring regulatory compliance across markets.</li> <li><strong>Trust, Safety &amp; Risk:&nbsp;</strong>Champion the strategy for platform integrity. You will determine the right product balance between high security (2FA, verification, anti-fraud) and low friction, protecting our users and brand reputation without hurting conversion rates. You will work with Engineering to deploy risk-scoring models that detect fraudulent activity at scale.</li> </ul> <p>&nbsp;<strong>Your profile</strong></p> <ul> <li><strong>Professional Experience: </strong>5+ years of experience in product management, ideally in a Marketplace, FinTech, or SaaS environment.<strong>&nbsp;</strong></li> <li><strong>Strategic Mindset: </strong>You're able to think strategically about the product’s long-term vision while also paying meticulous attention to the details of execution.</li> <li><strong>Problem-Solving Ability: </strong>You're a true problem solver with strong analytical capabilities. You're able to manage multiple, often competing, priorities effectively.</li> <li><strong>Cross-Functional Communication: </strong>You act as the bridge between diverse internal teams. You excel at translating complex requirements into shared goals; collaborating with Marketers on attribution, aligning with Finance on reconciliation, and partnering with Security on risk, ensuring everyone moves in the same direction.</li> <li><strong>Outcome Orientation: </strong>You measure success by business impact (e.g., "reduced fraud by 10%," "improved payout speed by 20%"), not just by the number of features shipped.</li> <li><strong>AI Fluency:</strong> You've experimented with AI tools in your own work -- whether for analysis, workflow automation, or product experimentation -- and you're motivated to go deeper. You understand AI well enough to evaluate what to build, buy, or prompt.</li> <li><strong>Stakeholder Empathy:&nbsp;</strong>You view internal teams as your customers. You are skilled at saying "no/not now" to low-value requests to focus on the initiatives that truly move the needle for the company.</li> <li><strong>Technical Depth: </strong>You think in systems. You understand integrations, data flows, and platform architecture well enough to spot bad estimates, ask the right questions, and push back when a proposed solution won't scale.</li> <li><strong>Data-Driven Approach:</strong> You are data-informed, using insights to guide your decisions. Experience with event-based analytics tools such as Mixpanel or Amplitude is a big plus.</li> </ul> <p><strong>What’s in it for you&nbsp;</strong></p> <ul> <li>Depending on experience and qualifications, the salary range is €69.600 – €97.400 gross per year (based on 40 hours, including Holiday Allowance).</li> <li>Unlimited paid holidays, minimum-based not maximum!</li> <li>Position based in our Rotterdam office with hybrid working policy (2 office days).</li> <li>Flexibility to work remotely for up to 2 months per year!</li> <li>1,000 EUR personal development budget.</li> <li>Complete coverage for commuting.</li> <li>Personal equipment, including laptop and ergonomic setup.</li> <li>Gym membership discount with GoVital or OneFit.</li> <li>Dutch/English classes budget.</li> <li>Variable pension scheme.</li> <li>Diverse international community (46+ nationalities).</li> <li>Pet-friendly office in Rotterdam city centre.&nbsp;</li> <li>Team-building events and after-work drinks every Friday.</li> </ul> <p>What can you expect from our hiring process? Read more&nbsp;<a href="https://housinganywhere.com/careers/how-we-hire">here</a>.</p>