Senior Product Manager - Processing

Key Responsibilities

• Support the launch and rollout of cashless and digital payment solutions for passengers across multiple markets, ensuring smooth execution and alignment with defined requirements
• Participate in product discovery and solution design, contributing to requirements definition, user flows, and functional specifications for cashless initiatives
• Define and document product requirements (PRDs, user stories, acceptance criteria)
• Ensure timely delivery of features in close collaboration with engineering, design, QA, and fintech infrastructure teams
• Translate business and regulatory requirements into clear, actionable tasks for the development team
• Track dependencies, risks, and delivery timelines, ensuring commitments are met
• Work closely with internal stakeholders (Fintech, Legal, Compliance, Payments, Country teams) and maintain transparent communication
• Collect, analyze, and monitor product and business metrics (adoption, usage, conversion, performance, incidents) to assess product success and identify improvement opportunities
• Assist in post-launch analysis, issue tracking, and continuous improvement of cashless solutions

• Adoption: growth of the share of passengers using cashless payments
  (metric: % of cashless rides)
• Usage: frequency of cashless feature usage
  (metric: transactions per active user)

• GMV: growth of ride volume processed via cashless payments
   (metric: GMV via cashless)

• Market Coverage: expansion of cashless functionality across geographies
   (metric: number of active markets)

• Timeliness: on-time delivery of planned features
  (metric: % of features delivered on schedule)
• Quality: stability and reliability of released features
  (metric: number of critical post-release issues)

Skills, Knowledge and Expertise

• 3+ years of experience as a Product Manager in fintech, including:
  • banks, MFIs, or payment providers;
  • fintech products within e-commerce or super apps.
• Strong understanding of cashless payments, payment flows, and wallet-based products
• Proven experience managing both discovery and delivery phases of product development
• Ability to write clear and structured product documentation (PRDs, Jira, Confluence)
• Experience working with Legal, Compliance, and external payment partners
• Strong analytical skills and data-driven decision-making.
  Personal Qualities
• Structured and systems-level thinking with a strong focus on business outcomes
• Excellent communication skills and ability to work with multiple stakeholders
• Responsibility and accountability for end-to-end results
• Adaptability and comfort working in ambiguous and fast-changing environments
• Attention to detail combined with the ability to see the big picture.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
• Salary from 70 700 EUR gross