Senior Product Manager, Singpass

<p><span data-contrast="none">The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT &amp; SS), GovTech develops the Singapore Government’s capabilities in Data Science &amp; Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">At&nbsp;GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our&nbsp;GovTechies&nbsp;embody our Agile,&nbsp;Bold&nbsp;and Collaborative values to deliver impactful solutions.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">Learn more about&nbsp;GovTech&nbsp;at tech.gov.sg.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">We aim to provide reliable digital identity for Singapore that streamlines transactions, enables businesses, and protects against fraud. This involves improving the online transaction experience with Singpass and Corppass while keeping it secure. It includes everything from building better frontend applications for residents and keeping an eye on fraudulent transactions to improving internal operations and working with our partners.<br><br><strong>What you will be working on:</strong><br><br>As product manager, your job will be to:<br><br>1. Determine what problems are worth solving in your problem space and decide what approach best delivers value to your users<br>2. Create a plan and prioritize your product pipeline based on your opportunities, resources, and limitations<br>3. Work with people from engineering, design, policy, and operations to bring your product to success<br>4. Measure and track your product’s progress<br>5. Wear multiple hats to help the product succeed. You may be taking time to understand a problem, introducing processes, or resolving an issue from a user or partner<br>6. Build a culture of collaboration with the people you work with<br><br><strong>What we are looking for</strong><br></span></p> <div>We are looking for a <strong>Senior Product Manager</strong> who can independently drive products that deliver meaningful public good, and operate effectively in a complex, fast-moving environment.<br><br>In this role, you will:<br>• <strong>Own and drive product impact in the digital identity space</strong><br>&nbsp;Take end-to-end ownership of key product areas, shaping direction in alignment with Singpass' broader strategy. Translate user, ecosystem, and policy needs into clear product bets and deliver measurable outcomes.<br>• <strong>Lead products from discovery to scale</strong><br>&nbsp;Drive the full product lifecycle from problem discovery to launch and iteration at scale. Identify high-value opportunities, define product strategy, and consistently deliver products that achieve strong adoption and product-market fit.<br>• <strong>Make high-quality, data-informed decisions</strong><br>&nbsp;Define success metrics, evaluate trade-offs, and prioritize effectively using data, user insights, and strategic context. Focus efforts on initiatives that drive the most meaningful impact across a diverse and evolving user base.<br>• <strong>Partner deeply with engineering and design</strong><br>&nbsp;Work closely with cross-functional teams with sufficient technical and design depth to challenge assumptions, guide decisions, and ensure high-quality, timely execution.<br>• <strong>Demonstrate strong ownership and bias for action</strong><br>&nbsp;Operate with a high degree of autonomy. Navigate ambiguity, identify gaps, and proactively drive initiatives forward without waiting for direction.<br>• <strong>Influence and align stakeholders effectively</strong><br>&nbsp;Communicate clearly and structure decisions well to align cross-functional teams and influence stakeholders, including senior leadership.<br><br><strong>Requirements:</strong></div> <ul> <li><strong>3–4+ years of recent product management experience</strong>, with a track record of owning and delivering products end-to-end</li> <li>Experience in <strong>high-performing technology environments</strong> with exposure to strong product practices</li> <li>Demonstrated ability to <strong>drive initiatives independently</strong>, including work beyond defined scope</li> <li>Proven ability to <strong>influence stakeholders and collaborate across teams</strong>, including working with senior leaders</li> <li>Strong <strong>product judgement</strong>, including making sound trade-offs and delivering consistent outcomes under constraints</li> </ul> <p><strong><span data-contrast="none">What we offer you:&nbsp;</span></strong><span data-contrast="none">&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">GovTech&nbsp;is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.   </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of&nbsp;perks. These include leave benefits to meet your work-life needs and employee wellness programs. </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. &nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">Learn more about life inside&nbsp;GovTech&nbsp;at go.gov.sg/GovTechCareers.</span>&nbsp;<br><span data-contrast="none">Stay connected with us on social media at go.gov.sg/ConnectWithGovTech</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p>