Product Manager - Studio & Growth

About Bolna

Why our Customers love us

1. Ability to train agent and go live with 1000s of calls in less than 2 days
2. Massive increase in ROI - with agents matching human performance at 50% of the cost
3. Effortless up-scale and down-scale based on calling requirements
4. Transparent pricing (only per minute) and best-in-class support

How we work

About the role

What you’ll own

1. Time-to-first-live-call. Measure it. Figure out where people drop off. Kill the steps that make no sense. This is the north star.
2. Studio UX. Own the agent builder roadmap - prompt editor, module library, voice/language config, tools and RAG, testing, workflows, graph agents. In-studio evals (the kind that run while someone is actively building an agent) are yours; production evals are Data Platform’s.
3. The template library. Templates today are starting points. They should be deployable defaults, built from our highest-performing agents, with a "here’s why this works" explanation attached for customer education.
4. The lifecycle and activation funnel. Signup emails, Day 1, Day 7, Day 14, Day 30, Day 90. The first copy exists - you'll evolve it into in-product guidance that shows up at the right moment, not as onboarding tooltips.
5. Positioning and proxy signals of demand. Our category claim is "Voice AI for Indian enterprises." Make that actually undeniable in every customer-facing piece of content. Work with the founders on the posts and the case studies.
6. Pricing experiments and expansion. Partnering with the founders on the commercial experiments we run on self-serve (free trial calibration, plan design, usage-based tweaks) and the 90-day expansion motions.
7. Partnerships and distribution. Where does Bolna show up that isn’t platform.bolna.ai? Co-sells, marketplaces, integrations that act as distribution.

What you bring

• Obsession with the first-run experience. You’ve onboarded yourself to your own product thirty times, in incognito, to see what breaks. You’ve done it for other products too, for fun.
• Real copywriting chaops. You can write a subject line, a newsletter, an in-product nudge, and an announcement that don't sound like corpurate SaaS blahl. We have voice and it’s not negotiable.
• Numerical comfort. Monday morning standup starts with you reading the cohort retention curves and having a hypothesis, not asking someone to send you the dashboard. SQL is a plus.
• Comfort with switching altitude. You can zoom from "why is this button here" to "what is our 3–6 month growth thesis" in the same conversation.
• A bias to shipping. We’ll take an ugly test that teaches us something over a beautiful roadmap that doesn’t.
• Instinct for indian enterprise context. Our customers are Simplilearn, Meritto, Alibaba, GoKwik, and 200 others across collections, edtech, recruitment, and commerce. If… that world is a black box to you, this role will be unfun.

Nice to have

• Previous experience at a PLG company (Figma, Notion, Linear, Vercel, Retool, Clerk, etc.) or an early-stage Indian devtools company.
• You’ve run a brand newsletter or content channel personally and have a point of view.
• Founder or first-four-PM background.

Success in this role looks like

• Median time-to-first-live-call under 30 minutes, unassisted.
• Week-1 and Month-1 activation rate (% of signups that cross 100 calls) moves up and to the right.
• Self-serve revenue grows without proportional growth in support tickets.
• Template adoption (agents created from >1 module) becomes the default path, not the exception.
• Our positioning in "Voice AI for Indian enterprises" is referenced by customers unprompted in discovery calls.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining Bolna means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: Bolna proactively supports professional development, the processes for which are being set up.
• Competitive compensation + meaningful ESOP
• Bengaluru office, in-person team collaboration