Production Support Analyst

<p></p> <p><strong><u>Investment Bank - Front Office Support</u></strong></p> <p>&nbsp;</p> <p>A leading investment bank is seeking a Support Analyst to join their Reg Tech division, supporting the Risk Technology Suite. The role focuses on supporting Global Banking and Markets Finance applications and managing front-office risk, liquidity, and market risk. The Finance Production team is responsible for overseeing front office regulation, liquidity, market risk, and sub-ledger risk for Equities and FICC (Fixed Income, Currencies, and Commodities), ensuring compliance with auditing, reconciliation, P&amp;L confirmation, pricing risk, and aligning risks with public finance reports.</p> <p>&nbsp;</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Track, resolve, and report user issues globally.</li> <li>Manage incidents, working with tech teams to restore services.</li> <li>Liaise with development and infrastructure teams on changes/upgrades.</li> <li>Automate tasks using Unix and Python scripting.</li> <li>Support SQL/Oracle for transaction prioritization during peak periods.</li> <li>Build strong relationships with stakeholders and provide expertise in risk applications.</li> </ul> <p>&nbsp;</p> <p><strong>Required Skills:</strong></p> <ul> <li>Experience in financial industry support.</li> <li>Proficiency in UNIX and large database management (SQL Server/Sybase).</li> <li>Familiarity with batch automation and service management processes.</li> <li>Strong knowledge of supporting environments using solutions based on Java, UNIX Shell scripts, Perl, Python, .NET, and IIS.</li> </ul> <p></p>