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- Employment
- Full-time
About the role
Key Responsibilities
- Greet and support clients, triage calls, and manage in-person client needs
- Coordinate communication between staff, clients, families, and partner agencies
- Help manage symptomatic behavior until clinical staff are available
- Maintain staff and client schedules, clinic preparation, and appointment reminders
- Handle recordkeeping, data entry into state systems (e.g., CIMOR), and support billing accuracy
- Prepare reports, forms, letters, and quarterly fidelity documentation
- Conduct financial intakes and ensure proper client documentation is completed
- Assist with digital records management and scanning
- Support clinical staff in using electronic systems and maintaining efficient workflows
Requirements, Skills, Knowledge and Expertise
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