Program Manager

WorldwideRemote11h ago

About the role

We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The role is primarily for a Program Manager overseeing cloud IT solutions, however other projects (Infrastructure) may be assigned. Role focusing on Microsoft Azure and Microsoft 365. Responsibilities include managing all project phases, ensuring successful migrations and deployments. Required skills are expertise in cloud architecture, networking, security, MS Suite integration, leadership, communication, and stakeholder management. The candidate should explain technical concepts clearly, have recent MSP and project management experience, handle multiple tasks, and pursue ongoing learning and certifications. Strong knowledge of Microsoft 365 and Azure, vendor management, risk assessment, mentoring, and career growth are important. Preferred certifications: PMP, Agile, MS 365 Fundamentals, Azure Fundamentals, bachelor's degree; experience with ConnectWise Manage is a plus. The salary for this position is $100,000. This is a remote position.   Types of Projects include but are not limited to:  <ul> <li>Azure Migrations </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">365 Implementations</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Exchange Online</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">MFA</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">MDM & MAM Setup</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">SharePoint Migration</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">OneDrive Setup</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Server upgrades</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Network refreshes </li> </ul> RESPONSIBILITIES <ul> <li>Manage Client communications</li> <li>Review project scopes and financial setup </li> <li>Set timelines & expectations  </li> <li>Schedule project resources to complete project work </li> <li>Monitor project milestones and progress </li> <li>Submit/execute change orders as needed</li> <li>Consult with in-house subject matter experts  </li> <li>Ensure project resourcing enters time into correct tickets/phases </li> <li>Review project documentation for completeness </li> <li>Have final say on project completion  </li> </ul> DESIRED SKILLSET/EXPERIENCE <ul> <li>PM Experience 3 years+ with a focus on cloud technologies </li> <li>Recent MSP Experience 2 years+ </li> <li>Microsoft 365 Experience/Exposure </li> <li>Microsoft Azure Experience/Exposure </li> <li>Proficiency in managing IT solutions projects from start to finish </li> <li>Advanced knowledge of Microsoft 365 and Azure to assist with Risk assessment </li> <li>Ability to manage multiple priorities and project timelines effectively </li> <li>Strong communication skills and the ability to convey technical information to non-technical stakeholders </li> <li>A proactive attitude and a desire to continuously improve skillsets through industry certifications</li> <li>Ability to interpret, process, and deliver on a scope of work </li> <li>Ability to manage multiple priorities and follow through on projects to completion</li> <li>Driven to learn, grow into a bigger role and take on more responsibilities </li> <li>Positive attitude and work ethic </li> <li>A desire to improve skillset by earning industry certifications (We pay) </li> <li>Takes ownership of projects to completion  </li> <li>Lead/mentor other project team members during projects  </li> <li>Motivated to work efficiently and resolve issues as they arise  </li> <li>Good communicator (from interdepartmental, to client C level, to end user)  </li> <li>Follows documentation and offers suggestions for improvements </li> <li>Motivated to work efficiently and resolve issues as they arise  </li> <li>Good communicator (from interdepartmental, to client C level, to end user)  </li> <li>Follows documentation and offers suggestions for improvements </li> </ul> Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team!

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