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Senior Program Manager, New Initiatives

Emerge Career

New York CityHybrid10mo ago
Employment
Full-time
Seniority
Senior

About the role


Who We Are:

Why We Do This:

Who You Are: 

  1. You love supporting other people’s growth. This role will often feel like case work, and you’re drawn to that. You’ve dedicated your life volunteering, working in social impact, or finding ways to make the playing field more fair. You find joy in helping others rise. You don’t hesitate to call, text, or meet with a student who needs you. You show up consistently, personally, and with heart.
  2. You believe everyone deserves a second chance. You treat everyone with dignity. You know how to meet people exactly where they are—with empathy and compassion—helping create a space where everyone feels seen and valued, regardless of their background..
  3. You are entrepreneurial. You’re scrappy, resourceful, autonomous, and low-maintenance. You know process matters—but at this stage, speed and iteration matter more. You’re comfortable building quickly and changing procedures often to get to the right solution. You roll up your sleeves and solve problems. No job is too small. 
  4. You play to win. You stay optimistic when things get tough and keep moving when others slow down. You’re not rattled by change or new ideas. You don’t need to agree with everything, but you bring a “yes, and” mindset that helps ideas grow instead of shutting them down.
  5. You work hard. You show up early, stay late, and do what needs to get done—no ego, no excuses. You don’t wait around or ask for permission. This isn’t a 9-to-5. The team puts in 10+ hour days because we care about the mission and each other. If that sounds miserable, this isn’t for you. If it sounds exciting, you’ll fit right in.
  6. You are a straight shooter. You don’t shy away from hard conversations—internally or externally. You bring clarity, care, and accountability to every interaction.
  7. You love learning. You understand that recent advancements in AI have shifted the way we work and what it means to be a high performer. You tinker with new tools. You enjoy being an early adopter. You’re always rethinking and optimizing how you work so you can keep leveling up. Nobody needs to tell you to keep upping your game.
  8. You are a tech optimist. You understand that not every part of an educational journey can or should be automated. Still, you believe that with the right builder mindset, smart tooling, and thoughtful design, one person can comfortably serve hundreds of individuals.
  9. You are a strong builder. In past roles, you’ve likely found yourself eager to solve problems directly rather than wait on an engineering team. You enjoy taking initiative, diving into documentation, learning new tools independently, and developing your own solutions. You naturally gravitate toward automating workflows, building internal dashboards (we use Retool), and running analytics to gain deeper insights. You have experimented with branching logic and variables to personalize marketing communication (we use Customer.io) and discovered a passion for orchestration tools like Zapier, N8N, or Relay that help you quickly build impactful solutions.
  • Willing to relocate and work in-person in New York City
  • Five or more years of professional work experience
  • Demonstrated experience working with underserved populations
  • Demonstrated experience in early-stage startups. You were most likely a founding team member of at least one startup when they had less than 10 people
  • Demonstrated experience with workflow automation tooling
  • Deeply curious and highly attuned to human behavior and emotion
  • Involved with or impacted by the criminal justice system

What You’ll Do: 

  • Discover & validate new vocations (0→1). Use labor-market data, wage trends, and licensing requirements to pick the right trades—and prove there’s real demand before we invest.
  • Architect the go-to-market playbook. Map every step from first idea to statewide rollout: market sizing, regulatory checks, curriculum needs, training partnerships, contract negotiations, and kill-switch criteria.
  • Forge the ecosystem. Secure hiring commitments from employers, MOUs with training schools, and buy-in from credentialing bodies so each program launches with jobs waiting at the finish line.
  • Design the pilot experience. Partner with Ops to recruit a “lighthouse” cohort, screen for fit, and guide students through training, certification, and job placement—owning outcomes end-to-end.
  • Run fast experiments. Stand up scrappy processes, build automations, and lightweight tooling (Retool, Customer.io, Zapier) to test assumptions and shrink time-to-insight.
  • Iterate relentlessly. Capture data on enrollment funnel, completion, placement, and employer satisfaction; diagnose root causes and ship fixes weekly.
  • Document the blueprint. Translate wins, failures, SOPs, and templates into a repeatable playbook the wider team can use to spin up the next vocation without you.
  • Enable scale. Train hand-off owners, set up dashboards, and integrate workflows into our core platform so New Initiative #1 becomes a steady state program—and you can jump to the next one.
  • Act like a founder. Own strategy, ops, and relationship-building; chase blockers until they move; and keep the bar high on speed, quality, and student impact.

Salary: 

  • Base salary: $70K - $115K
  • Goal-based bonus structure
  • Meaningful equity


Start Date: 


About the Interview Process:

  1. Application 
  2. Cultural fit & technical screen (60 min) 
  3. Getting to know you interview (60 min): A more in-depth discussion about your background, experiences, and goals.
  4. Reference checks. We will select 3-4 people you’ve worked with and request introductions. We will request these when the time comes . We’re looking for honest and raw not flawless references
  5. Paid Work Trial (2-5 days). You’ll come onsite to work on a real project, with access to internal tools and team collaboration. You’ll be paid $500 per day. All travel expenses will be covered.

Perks & benefits

  • Equity Compensation

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