Project Coordinator - Multilingual AI Quality

<p><strong>Summary:</strong></p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="11:1-11:259;228-486">Are you energized by fast moving AI programs and want to work at the forefront of multilingual technology? We are looking for a sharp, adaptable Project Coordinator to join a Multilingual AI Quality team and help scale operationally complex quality programs.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="13:1-13:284;488-771">You will own the operational heartbeat of a quality audit program. That means coordinating across vendors, managing task pipelines, troubleshooting technical issues in real time, and delivering data driven quality reporting across multiple languages and a wide range of AI use cases.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="17:1-17:354;802-1155">You will work hands on with leading AI tools and platforms while solving operational challenges that directly shape how well AI performs for people across many languages. This is not a routine coordination role. It is fast paced, technically interesting, and you will see the tangible results of your work reflected in product quality at a global scale.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="19:1-19:26;1157-1182">What makes it compelling:</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="21:1-24:29;1184-1504"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="21:1-21:74;1184-1257">Direct exposure to cutting edge multilingual AI and GenAI adjacent work</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="22:1-22:136;1258-1393">Coordinating across multiple languages, multiple vendors, and multimodal use cases, which is rare and valuable operational experience</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="23:1-23:82;1394-1475">Real potential for extension beyond the initial six months as the program grows</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="24:1-24:29;1476-1504">A fully remote arrangement</li> </ul> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="28:1-28:207;1527-1733"><strong>Responsibilities:&nbsp;</strong></p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="28:1-28:207;1527-1733"><strong>Task Coordination.</strong> Manage the task pipeline in the audit platform, flag bottlenecks, tooling issues, and blocked tasks, and triage incoming task requests while validating scope, volume, and feasibility.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="30:1-30:192;1735-1926"><strong>Quality Reporting and Data Support.</strong> Pull and organize audit data for quality reporting, maintain vendor quality scorecards, and prepare quality insights for cross functional stakeholders.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="32:1-32:192;1928-2119"><strong>Vendor Coordination.</strong> Manage day to day vendor communications across concurrent AI audit tasks, track deliverables and throughput by task and language, and monitor vendor quality patterns.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="36:1-36:298;2149-2446">Someone fast, resourceful, and technically curious. You ramp quickly on unfamiliar tools, navigate ambiguity with ease, and keep multiple workstreams moving without dropping threads. You will be the connective tissue between vendors, language experts, and technical stakeholders across time zones.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="38:1-38:21;2448-2468"><strong>Must have skills</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="40:1-44:29;2470-3172"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="40:1-40:170;2470-2639">5+ years in project or program management, or operations in the tech industry, with a demonstrated ability to manage concurrent workstreams in a fast paced environment</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="41:1-41:119;2640-2758">Familiarity with multilingual AI annotation and audit workflows, or internationalization and localization experience</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="42:1-42:201;2759-2959">A fast learner with strong technical adaptability, able to quickly understand new platforms, AI models and products, and workflows, and to troubleshoot issues independently with minimal hand holding</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="43:1-43:184;2960-3143">Excellent written and verbal communication, with clear documentation skills and the ability to create process docs, meeting notes, and reports for async and cross timezone audiences</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="44:1-44:29;3144-3172">Strong attention to detail</li> </ul> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="46:1-46:17;3174-3190"><strong>Nice to have</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="48:1-48:193;3192-3384"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="48:1-48:193;3192-3384">External vendor and partner coordination experience, with a proven track record managing deliverables, timelines, and clear communication with multiple third party partners across time zones</li> </ul> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="50:1-50:29;3386-3414"><strong>Experience and education</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="52:1-53:20;3416-3526"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="52:1-52:91;3416-3506">5+ years in program coordination, project management, or operations in the tech industry</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="53:1-53:20;3507-3526">A BA or BS degree</li> </ul> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="57:1-57:111;3547-3657">This role moves quickly and rewards people who thrive in a building environment. A few things to be ready for:</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="59:1-63:132;3659-4136"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="59:1-59:99;3659-3757">Ambiguity, since the program is evolving and you will help build and improve processes as you go</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="60:1-60:87;3758-3844">Fast context switching across concurrent tasks, languages, vendors, and stakeholders</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="61:1-61:85;3845-3929">Cross timezone coordination with global partners, with US Pacific overlap required</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="62:1-62:75;3930-4004">Ramping on a complex and genuinely fascinating domain in multilingual AI</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="63:1-63:132;4005-4136">A high volume operational load, including multiple vendor syncs each week alongside ongoing queue tracking, triage, and reporting</li> </ul> <p></p> <p>Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.</p> <p>&nbsp;</p> <p><strong>Location</strong>: United States (Remote)</p> <p><strong>Role type:&nbsp;</strong>Contract 6 Month Position&nbsp;</p> <p><strong>Expected hours</strong>: 40 per week&nbsp;</p> <p><strong>Benefits:</strong></p> <ul> <li>Dental insurance</li> <li>Health insurance</li> <li>Health savings account</li> <li>Life insurance</li> <li>Paid time off</li> <li>Retirement plan</li> <li>Vision insurance</li> </ul> <p><strong>Schedule:</strong></p> <ul> <li>8 hour shift</li> <li>Monday to Friday</li> </ul> <p><strong>Application Question(s):</strong></p> <ul> <li>Do you or will you in the future require any sponsorship to work in the US?</li> </ul> <p><strong>Language:</strong></p> <ul> <li>English&nbsp; (Required)</li> </ul>