Project Manager / Crew Leader

PROJECT MANAGER - CREW LEADER

REPORTS TO:
Matt Wilson - VP / Production

 

THE ROLE:
Project Managers/Crew Leaders are the front line to our roof installation operations. Main
responsibilities include reviewing job scopes, ensuring equipment and materials are properly
accounted for, planning re-roof installations on-site, managing subcontractor crews during
installation, effective and thorough documentation of the installation, communication with
management regarding progress, problem solving on-site issues, homeowner communication throughout
the installation, and final cleanup including homeowner final walks.

RE-ROOF PROJECT RESPONSIBILITIES (Day Of Detail):
● Review daily sales orders and customer files to understand scope of work.
● Contact homeowners & sales consultants to provide pertinent job information.
● Walk through and advise install crew with install plan.
● Morning warehouse load-out and confirmation of installation crew.
● Arrive on-site, unload, document property, and provide update to management.
● Advise install crew and plan re-roof using Five Points re-roof process.
● Update management with mid-morning, mid-day, and mid-afternoon progress report.
● Thoroughly document install with company cam checklist.
● Load up at end-of-day, final progress clean, roof check, and final walk with customer.
● After final walk with customer, final jobsite and roof check completed.
● Unload and account for extra materials to warehouse the morning after completion.

 

POSITION ACCOUNTABILITIES / PERFORMANCE METRICS:
Project Managers / Crew Leads are measured on multiple metrics to determine performance, bonus
eligibility, and are held accountable for the following items.
● Call Backs Due To Missing Items / Damage / Site Cleanliness
● Required Photos Missing
● Required Communication Missing
● Issues Requiring Management Intervention
● Crew Productivity (# of Squares Installed)