Project Manager (Implementation)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Project Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and responsibilities:

• Serve as the primary point of contact (POC) for all implementation accounts, ensuring effective communication and coordination with clients and internal stakeholders.
• Manage and oversee special projects, collaborating with multiple departments to ensure timely and successful execution.
• Participate in pre-onboarding and onboarding planning sessions with potential and new clients to ensure seamless transition and implementation.
• Ensure a smooth and efficient client onboarding experience by aligning processes, timelines, and deliverables across all involved departments.

Requirements

• 1 - 2 years proven experience as a Project Manager / Coordinator (Implementation / special projects / stakeholder management)
• Ability to manage complex and multiple projects simultaneously
• BPO Industry experience is an advantage
• Excellent communication and interpersonal skills
• Willing to work ONSITE in Makati (Main Site) and Mandaluyong
• Amenable working nigh shift

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives