Project Manager Team Lead (Legal Financial Systems)

<p><span data-contrast="auto"><strong>Harbor</strong> is seeking a <strong>Project Manager Team Lead</strong> to join our growing Legal Technology and Operations Department. As the primary point of contact for client engagements, the Finance Systems Project Manager Team Lead ensures consistent client satisfaction through exemplary leadership and responsive service. This role oversees the implementation team to ensure effective task, risk, and time management, guaranteeing projects are completed on time, within budget, and in scope while delivering exceptional value. Responsible for the success of multiple concurrent projects, the Project Manager excels at collaborating with business and technology leaders to deliver solutions that help clients maximize their investment.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The Project Manager demonstrates strong negotiation, decision-making, and problem-solving skills and thrives in a dynamic, fast-paced, client-facing environment.&nbsp; As Team Lead, you will be responsible for managing up to three Project Managers, ensuring adherence to best practices and Harbor methodologies, developing and mentoring team members, and serving as an escalation point as needed.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This is a full-time, remote position that can work anywhere in the UK (London area preferred).</span><span data-ccp-props="{}">&nbsp;</span></p> <hr> <h4><span data-contrast="auto">Job Duties and Responsibilities:</span><span data-ccp-props="{}">&nbsp;</span></h4> <ul> <li><span data-contrast="auto">Project Planning and Execution</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Lead and manage cross-functional project teams to ensure successful project delivery using Harbor Project Management tools.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Develop and maintain detailed project plans, including timelines, budgets, ensuring alignment with client expectations and organizational goals.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Utilize Harbor Project Management tools to track project progress, manage resources, and report milestones to stakeholders.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Coordinate project documentation, including project charter, status reports, and meeting notes using Harbor Project Management platform.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Oversee the end-to-end execution of assigned projects by monitoring and updating work-in-progress and measuring requirement milestones against actual work-to-date.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Client Engagement and Communication&nbsp;</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Act as the primary point of contact for clients, fostering strong relationships and clear communication.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Manage client expectations and provide regular updates on project progress, risks, and outcomes.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Address client concerns and escalations promptly, ensuring satisfaction and alignment.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Project Communications – Excellent written and verbal communication skills, timely and appropriate. Comfortable with communicating across an organization, from senior business stakeholders to technical teams.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Team Leadership and Collaboration&nbsp;</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Manage and develop Project Manager team members and ensure adherence to Harbor project management standards and best practices.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Serve as an escalation point as needed.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Build and maintain strong relationships with stakeholders at all levels of the organization, promoting collaboration in a cross-functional environment to ensure alignment and collaboration.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Resource and Risk Management</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Schedules assignments and tracks project tasks. Monitors progress and ensures the team adheres to deadlines, identifying and removing blockers as required.&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Provide direction and support to project team members.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identifies potential risks and obstacles that could impede project progress and develop strategies to manage them. Addresses escalations in a timely and professional manner.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Budget Management</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Provides timely budget utilization updates to clients, ensuring work is performed within budget.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Scope Management&nbsp;</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">Ensure project delivers the scope as outlined in the Statement of Work (SOW).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure tasks or deliverables not explicitly defined in the original SOW follow strict Change Management guidelines.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Participates in requirements discussions and requirements gathering sessions. Ensures requirements are documented, approved, and compiled into client-facing and internal documents.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> </ul> <h4><span data-contrast="auto">Education, Experience, and Other Requirements:</span><span data-ccp-props="{}">&nbsp;</span></h4> <ul> <li><span data-contrast="auto">Project management experience implementing Aderant Expert / Elite 3E.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Four-year degree or equivalent combination of experience and education.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proficient in collaboration and project tracking tools.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">3+ years of experience with the firm’s services, and/or clients is ideal or prior experience in the legal software industry.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Authorized to work in country of residence (UK) without restriction or sponsorship.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p> <p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p> <p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span>&nbsp;</em></p></div>