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Senior Promotions Manager

Mountain Warehouse
LondonHybrid19h ago
Employment
Permanent Full Time
Seniority
Senior

About the role

Key Responsibilities

  • Own and manage the promotional calendar critical path, ensuring timelines align with seasonal planning and buying cycles 
  • Shape the commercial retail strategy by building a promotional and campaign calendar rooted in business objectives, regional trading patterns, and previous performance insights, with a focus on like-for-like sales growth 
  • Work closely with the Promotions Coordinator to ensure campaigns are planned and delivered on time 
  • Collaborate regularly with regional retail and e-commerce teams to review promotional plans, adapting to trading conditions, weather, and stock availability 
  • Continuously review and refine current and future calendars to ensure alignment with evolving business needs 
  • Monitor competitor activity and market trends to inform and strengthen promotional strategies
  • Partner with Merchandising and Trading teams to ensure stock availability supports promotional activity
  • Contribute to POS and VM planning, providing clear and actionable briefs for in-store execution
  • Regularly review implementation plans to reflect strategic changes and incorporate learnings
  • Oversee and sign off on all promotional communications to head office and retail teams
  • Analyse promotional performance data and make recommendations to optimise current and future campaigns
  • Capture key learnings from data and retail feedback, feeding insights into future planning cycles
  • Identify opportunities for regional promotional activity
  • Build strong relationships with retail centres and ensure marketing assets are available to support activity
  • Review and evaluate performance of local campaigns, providing recommendations for future initiatives
  • Develop campaign and product marketing calendars aligned with the promotional plan, business priorities, and regional requirements
  • Manage campaign critical paths, ensuring clear timelines and accurate information delivery across teams
  • Brief creative and marketing requirements to POS, Graphics, and VM teams
  • Collaborate cross-functionally across Retail, Web, Commercial, and B&M teams to deliver impactful campaigns
  • Evaluate campaign effectiveness and embed learnings into future planning
  • Lead and develop the Promotions team, supporting communication, capability building, and performance
  • Foster strong cross-functional collaboration with POS, Graphics, VM, Merchandising, Buying, Retail, Web, and IT teams
  • Identify opportunities to improve processes and drive operational efficiencies 
  • Support system enhancements and adoption of new ways of working 
  • Coach and guide wider teams on best practice and new processes 
  • Conduct regular store visits and competitor benchmarking (comp shops)

We would like to meet someone who is

  • Strong commercial awareness with a data-driven and analytical mindset 
  • Excellent project management and organisational skills, with the ability to manage multiple priorities 
  • Confident decision-making based on insight and performance data 
  • Strong communication and stakeholder management skills 
  • Commercial thinking with a passion for delivering engaging campaigns 
  • Ability to thrive in a fast-paced, results-driven environment 
  • High attention to detail 
  • Proficient in Microsoft Office tools, including Excel, Teams, and Outlook 
  • Proven experience in promotions, marketing, or campaign management 
  • Previous retail experience is desirable but not essential

Benefits

  • Competitive salary and benefits package
  • Hybrid working, 3 days in London based office & 2 working from home
  • Holiday allowance
  • 50% staff discount & 25% for family and friends
  • Pension scheme

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