Associate - Property Risks and Coverage

Key Responsibilities

• Running their own case load of pre and post-litigation property damage files Adhering to court deadlines and managing files in accordance with court timetables 
• Conduct of Court hearings 
• Instructing experts
• Instructing and working with Counsel 
• Carrying out detailed reviews of quantum
• Liaising with clients/other insurers/third parties 
• Liaising with policyholders and witnesses
• Negotiating settlements 
• Drafting pleadings/court documents 
• Assisting other file handlers with their case loads 
• Any other tasks as they arise to efficiently run their caseload  

Skills, Knowledge & Expertise

• Experience of handling pre and post-litigation damages claims 
• Experience of insurer funded property damage work
• Experience of conducting court hearings up to and including Proofs 
• Experience of drafting court documents and understanding of processes 
• Good telephone and communication skills with people at all levels inside and outside the business 
• An ability to organise workload, prioritise tasks, use initiative and proactively progress client matters 
• Calm under pressure with the ability to re-prioritise and delegate effectively when required 
• A keen eye for detail and an ability to analyse evidence
• Team player 
• Self-confidence 
• Good Literacy and IT skills 
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met 
• Ability to work effectively within the Keoghs Shared Behaviour framework  

Personal Effectiveness

• Team Commitment – Values others’ perspectives  
  Works collaboratively and listens actively, showing respect for the views, needs and expertise of colleagues and stakeholders.
• Resilience – Demonstrates self‑control  
  Maintains professionalism and composure under pressure, adapting calmly to challenges and fast‑changing priorities.
• Passion for Growth and Improvement – Systematically improves performance  
  Takes ownership of personal development, seeks feedback, and consistently looks for ways to enhance skills, processes and outcomes.
• Embracing Change – Responds positively to change  
  Adapts quickly to new ways of working, embraces innovation, and supports continuous improvement across the team.

Business Focus

• Client Care – Works to add value for the client  
  Builds strong relationships, understands client needs, and delivers a high‑quality service that supports long‑term partnerships.
• Decision Making  
  Uses sound judgement to make informed decisions, balancing risk, commercial awareness and the needs of the business.
• Negotiation, Influence and Persuasion  
  Communicates clearly and confidently, influencing outcomes and building agreement through a professional and solutions‑focused approach.
• Commercial Insight – Considers and understands commercial implications
  
  

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets