QA Automation Tech Lead

<p><span style="font-size: 10pt;"><strong>QA Automation Tech Lead</strong></span></p> <p><span style="font-size: 10pt;"><strong>Canopy, South Jordan, UT</strong></span></p> <p><span style="font-size: 10pt;"><strong>About Us</strong></span></p> <p><span style="font-size: 10pt;">Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.</span></p> <p><span style="font-size: 10pt;">We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.</span></p> <p><span style="font-size: 10pt;">Click <a href="https://www.getcanopy.com/why-canopy">here</a> to see why our clients (and investors) love Canopy.</span></p> <p><span style="font-size: 10pt;">Interested in learning more about Canopy &amp; the industry? Check out our blog&nbsp;<a href="https://www.getcanopy.com/blog">here</a> where you can find great information on our product features, industry news, practice management, and more!</span></p> <h2><span style="font-size: 10pt;"><strong>The Opportunity</strong></span></h2> <p><span style="font-size: 10pt;">We are seeking a QA Automation Tech Lead with a high-level engineering pedigree to spearhead the evolution of our quality infrastructure. In this pivotal role, you will serve as the technical authority for automation across the organization while acting as the QA Automation Engineer on our Platform Squad.</span></p> <p><span style="font-size: 10pt;">Your mission is two-fold: building the foundational infrastructure that enables other squads to scale, and pioneering AI-driven tooling that empowers our manual QA engineers to transition into automation seamlessly. You won’t just be maintaining a framework; you will be architecting a self-service quality ecosystem.</span></p> <p><span style="font-size: 10pt;">This position is remote eligible for candidates who currently reside in Utah.</span></p> <h2><span style="font-size: 10pt;"><strong>What You’ll Do</strong></span></h2> <h3><span style="font-size: 10pt;">Strategic Leadership &amp; Platform Engineering</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Architect &amp; Innovate: Serve as the Lead IC for the Platform Squad, designing and scaling global automation infrastructure that other product squads consume.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">AI Tooling Development: Build and deploy internal agentic AI tools and wrappers designed to lower the barrier to entry for manual QA engineers, enabling them to generate and maintain automated tests autonomously.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Technical Mentorship: Provide high-level guidance and code reviews for QA engineers across the company, establishing "Golden Paths" for automation excellence.</span></li> </ul> <h3><span style="font-size: 10pt;">Framework &amp; API Engineering</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Next-Gen Frameworks: Overhaul and scale our Python/Pytest frameworks to support high-concurrency, multi-tenant environments and complex CI/CD integrations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Infrastructure as Code: Work closely with DevOps to ensure testing environments are ephemeral, scalable, and integrated into the deployment pipeline via GitHub Actions.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Advanced API Validation: Move beyond standard assertions to build deep-level API validation suites and maintain centralized Postman collections for cross-team use.</span></li> </ul> <h3><span style="font-size: 10pt;">Agile &amp; Data Strategy</span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data Engineering for QA: Craft complex SQL scripts and data generation utilities to simulate production-grade data across our testing environments.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Observability: Leverage Datadog and other monitoring tools to implement "Shift-Right" testing strategies, using production telemetry to inform automation priorities.</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>What We’re Looking For</strong></span></h2> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Leadership Experience: 6+ years in QA Automation with at least 1-2 years in a Lead or Staff capacity, specifically influencing technical direction or managing large-scale projects.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Technical Mastery: Expert-level proficiency in Python. You should be comfortable building custom libraries, wrappers, and CLI tools from scratch.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">UI Automation Craftsmanship: Hands-on experience with modern UI testing frameworks (e.g., Playwright, Cypress, or Selenium). You write stable, deterministic tests and treat maintainability and low flakiness as first-class engineering concerns.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">AI/ML Enthusiast: Hands-on experience (or deep technical projects) involving LLM integration or agentic AI to solve engineering bottlenecks.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Database Depth: Strong ability to write complex SQL queries and understand relational database architecture.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Platform Mindset: Experience building infrastructure for <em>other</em> engineers. You understand that your "customers" are often the developers and QA peers in other squads.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Communication: The ability to translate complex technical requirements into actionable roadmaps for both technical and non-technical stakeholders.</span></li> </ul> <h2><span style="font-size: 10pt;"><strong>Bonus Points</strong></span></h2> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Cloud Native: Deep experience with AWS (Lambda, RDS, S3) and containerization (Docker/Kubernetes).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">DevOps Savvy: Experience building custom GitHub Actions or complex CI/CD workflows.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Data Pipelines: Familiarity with validating data warehouses (Snowflake/BigQuery) or ETL pipelines.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Open Source: Contributions to testing frameworks or AI-related open-source projects.</span></li> </ul> <p><span style="font-size: 10pt;">Note to Candidates: This is a high-impact role for an engineer who loves to code but wants the responsibility of shaping the future of quality at a platform level. If you prefer building tools over just writing test scripts, we want to talk to you.</span></p> <p><span style="font-size: 10pt;"><em>We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.</em></span></p> <p><span style="font-size: 10pt;"><strong>Why You Want to Work Here</strong></span></p> <p><span style="font-size: 10pt;">🌴 Flexible Paid Time Off -<em> you’re actually encouraged to use, plus 10 company holidays!&nbsp;</em></span></p> <p><span style="font-size: 10pt;">❤️‍🩹 Health Benefits -<em> including Medical, Dental, and Vision and an HSA Match.&nbsp;</em></span></p> <p><span style="font-size: 10pt;">💰 401(k) - <em>we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.</em></span></p> <p><span style="font-size: 10pt;">🧠 Mental Health -&nbsp; <em>all employees have access to Impact Suite &amp; to our Employee Assistance Program (EAP).</em></span></p> <p><span style="font-size: 10pt;">👶 Paid New Parent Leave &amp; Birthing Parent Leave - <em>so you’re able to care for your little ones.</em></span></p> <p><span style="font-size: 10pt;">➕ Supplemental Benefits - <em>including 100% company paid Basic Life &amp; AD&amp;D insurance and long &amp; short-term disability coverage.</em></span></p> <p><span style="font-size: 10pt;">🌟 Nectar - <em>our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!</em></span></p> <p><span style="font-size: 10pt;">🥳 Company Events<em> - including monthly company-wide meetings, summer parties, and more.</em></span></p> <p><span style="font-size: 10pt;">💡 ERG Committees<em> - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.</em></span></p> <p><span style="font-size: 10pt;">☕ Fully-stocked kitchen - <em>Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.&nbsp;</em></span></p> <p><span style="font-size: 10pt;"><strong>Our Values</strong></span></p> <p><span style="font-size: 10pt;">We approach our work every day with a few things in mind:</span></p> <p><span style="font-size: 10pt;">🔑 Own - <em>We own this place! We focus on outcomes, holding ourselves &amp; each other accountable.</em></span></p> <p><span style="font-size: 10pt;">🏆 Win - <em>We win by delighting our customers with the very best products and services.</em></span></p> <p><span style="font-size: 10pt;">👍 Do Good - <em>We work hard to be good people!</em></span></p> <p><span style="font-size: 10pt;">💡 Embrace Curiosity &amp; Candor - <em>We approach everything with curiosity &amp; we understand that candor is kindness and give the gift of feedback.</em></span></p> <p><span style="font-size: 10pt;"><em>🚀 </em>Act Startup Fast <em>- We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.</em></span></p> <p><span style="font-size: 10pt;">To learn more about us &amp; our values, click&nbsp;<a href="https://www.getcanopy.com/company#our-team">here</a>.</span></p> <p><span style="font-size: 10pt;"><strong>Interviewing @ Canopy</strong></span></p> <p><span style="font-size: 10pt;">Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">20-minute phone call with the People Team</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">45-60-minute video or in-person interview with the Hiring Manager</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">1-3 rounds of interviews, depending on the role</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Final Interview</span></li> </ul> <p><span style="font-size: 10pt;">Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.&nbsp;</span></p> <p><span style="font-size: 10pt;"><strong><em>Remember</em></strong><em>:</em> This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!&nbsp;</span></p> <p><span style="font-size: 10pt;"><em>Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.</em></span></p> <p>&nbsp;</p>