QA Team Lead

<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>We’re Capital on Tap 👋<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.&nbsp;</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!&nbsp;</span></p></div><p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📍 Porto Matosinhos | 🏢 2 Days in the Office | <span style="font-family: helvetica, arial, sans-serif;">€65,000 - <span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">€75</span></span>,000</span></span></p> <h3><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Quality Engineering at Capital on Tap 🚀</strong></span></h3> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Quality Engineering is embedded across our mission teams, partnering with Engineering, Product, and UX to champion quality at every stage of the software lifecycle. We build quality in from the start - not bolt it on at the end.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">As QA Team Lead, you will shape how we think about quality, grow the capability of the people around you, and help us ship faster with confidence. You will be expected to drive AI tool adoption across the team and embed intelligent tooling into everyday engineering practice.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What You'll Be Doing 🗃️</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>People, Coaching &amp; Knowledge Sharing</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Coach the team on best practices and domain knowledge to ensure they are self-sufficient.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Transform junior members into independent experts capable of leading their own initiatives.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Establish a “Self-Serve First” culture and document answers so the team does not rely on the Lead’s memory.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Deliver performance conversations with compassion - separate the work from the person and focus on the mechanism of failure rather than blame.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Influence &amp; Stakeholder Alignment</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Partner with Dev and UX to govern the feature lifecycle and ensure the team has the context to act independently.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Represent QA in company-wide working groups and influence the wider engineering roadmap and priorities.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Push back constructively on unrealistic demands before they become debt the team must manage alone.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Align quality standards with business priorities so the team can play the game effectively from the sidelines.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Ownership &amp; Impact</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Ensure the team can deliver sprint goals and resolve incidents without the Lead’s direct involvement.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Author and maintain mission-level Quality OKRs; use data to drive continuous improvement.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Treat unreleased or untested work as a liability; maintain an urgency mindset to ship frequently.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Decisively manage underperformance and pursue a better fit when a role does not match an employee’s strengths.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>AI Enablement &amp; Innovation 🤖</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Champion the use of Claude and GitHub Copilot across the QA team for test generation, data creation, and root-cause analysis.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Evaluate and adopt emerging AI tools that reduce toil and improve signal quality in testing pipelines.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Establish clear guidelines for responsible AI use in testing: prompt engineering standards and review gates.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Partner with Platform Engineering to integrate AI-assisted tooling into CI/CD pipelines.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Our Values &amp; Culture 🌞</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Just Pilot:</strong> We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Why Not Today? </strong>Fast is as slow as we go - speed and simplicity gives us a competitive advantage.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Be a Buddy:</strong> We tap in from day one to help the team, we do the right thing even if it’s hard.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Owners and Dates:</strong> We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Feedback: </strong>We want our employees to flourish, so we regularly provide direct and constructive feedback.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>We’re Looking For 🔎</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Proven experience in a QA leadership role, ideally within a fast-paced tech or fintech environment.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Strong knowledge of test automation strategies, tools (e.g. xUnit, RestSharp, Cypress), and agile methodologies.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Experience testing RESTful APIs and microservice architectures.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Hands-on experience with AI coding assistants (Claude, GitHub Copilot) and a track record of driving AI adoption.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Experience designing and enforcing responsible AI usage guidelines within a QA or engineering context.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Experience integrating automated testing into CI/CD pipelines and deployment workflows.</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Data-driven approach to decision-making; comfort with agile metrics and Quality OKRs.</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><em>Even if you don’t have all of the necessary skills, we still encourage you to apply.</em></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Interview Process </strong>🤝<strong>&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">First stage: 30-minute intro, CV review, and values with Talent Partner</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Second stage: 45-minute “Tech Chat” with Team Manager</span></li> <li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Final stage: 60-minute Code Pairing + 30-minute Stakeholder Interview with Engineering &amp; Product</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Diversity &amp; Inclusion</strong> 🌈</span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Great Work Deserves Great Perks</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif;">Check out our benefits:</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">🏥 Private Healthcare through AdvanceCare</span><br><span style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt;">🎁 Anniversary Rewards (€280, €570, €860, 4-week fully paid sabbatical)<br></span><span style="font-size: 12pt;">🚘 Paid Car Parking<br></span><span style="font-size: 12pt;">🏖️ 36 days holiday (inclusive of public holidays with public holidays carried over if they fall on a weekend)<br>📖 Annual Learning and Wellbeing Budget<br>💬 6 free therapy sessions per year<br>🍫 Free drinks and snacks in our offices</span></span></p> <p>&nbsp;</p><div class="content-conclusion"><p><strong><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Other Info<br></span></strong><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">👍Check out our&nbsp;<a href="https://www.capitalontap.com/en/blog/posts/acing-your-interviews-with-capital-on-tap/">‘Top Tips’ for interviewing.</a><br></span><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">✔️Keep updated on new job opportunities by following us on <a href="https://www.linkedin.com/company/capital-on-tap">Linkedin</a>.<br></span><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">📧Email <a href="mailto:careers@capitalontap.com">careers@capitalontap.com</a> if you have any questions.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Excited to work here? Apply!<br></strong></span><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)</span></p></div>