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- Seniority
- Senior
About the role
<p><strong>Primary Responsibilities:</strong></p>
<ul>
<li>To prepare, review and maintain Standard Operating Procedure, Work Instructions and policies in line with the requirements defined as per standards, guidelines, industry trends and internal policies. </li>
<li>To provide support for audits (regulatory, certification, client and vendor audits). </li>
<li>Review of ClinChoice Global documents such as risk tracker, non-conformity forms etc. </li>
<li>To analyze root causes and review/propose CAPAs/corrections. </li>
<li>Identify areas of risk in liaison with operations team and develop risk mitigation program. </li>
<li>Coordinate for system implementation/improvement of QMS related activities for all support functions. </li>
<li>Ensure data security/privacy measures are implemented/ managed in the relevant delivery teams by providing trainings to the delivery leads and the team members. </li>
<li>Participate in Management Review Meetings and follow up for the compliance of decisions made. </li>
<li>Participate and implement system upgrades as per management requirement. </li>
<li>To take up further responsibilities as assigned by reporting manager or management. </li>
</ul>
<p><strong>Secondary Responsibilities:</strong></p>
<ul>
<li>To serve as back up for all quality related functions or take up secondary responsibility as per requirement and training provided. </li>
<li>Support in quality metrics management for projects. </li>
<li>Review and analyze organizational level metrics as well as project engagement level metrics where applicable. </li>
</ul>
<p><strong>QMS/ ISMS/ PIMS Responsibilities:</strong></p>
<ul>
<li>Be aware of and comply with the QMS/ ISMS & PIMS Policy. </li>
<li>Participate and contribute to data protection impact assessments, risk assessments as applicable. </li>
<li>Report any potential or actual security breaches to the regional and/or global DPO & security incidents to CISO/ applicable distribution list. </li>
<li>Contribute towards achievement of Quality Objectives including QMS, ISMS and PIMS. </li>
<li>To take up any further responsibilities as assigned by reporting manager or Management as per training provided. </li>
</ul>
<p><strong>Skills and Qualifications:</strong></p>
<ul>
<li>Bachelor's/Master's degree in Life Sciences or equivalent</li>
<li>With at least 2 years relevant experience. </li>
</ul>
<p> </p>
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