Quality Assurance Manager

BerryWorld South Africa is seeking a Quality Assurance Manager to lead our QC operations and ensure our products consistently meet the highest standards across global markets. This is a pivotal role for a detail-oriented leader who thrives in a dynamic, seasonal environment and is passionate about driving quality excellence.

Key Responsibilities:

1. Quality Systems & Reporting: Own and maintain QC reporting systems (Ketendo, D6), ensuring data integrity and actionable insights.
2. Resource Management & Training: Lead and train QC teams, manage third-party inspectors, and oversee seasonal planning.
3. Standards & Specifications: Translate customer requirements into robust specifications, maintain SOPs, and ensure label compliance.
4. Claims & Producer Communication: Evaluate claims, provide evidence-based feedback, and drive continuous improvement with producers.
5. Leadership & Collaboration: Engage and develop direct reports, chair weekly quality meetings, and liaise across Technical, Sales, and Operations.
6. Budget Oversight: Provide technical input for budgets, monitor expenditure, and ensure compliance with financial guidelines.

Minimum Requirements:

• Diploma/Degree in a relevant field (essential).
• 5–7 years’ experience in fruit quality control.
• 3–4 years’ management experience.
• Knowledge of local regulatory requirements and the export fruit industry.
• Experience with the soft fruit industry and QC systems (desirable).

Skills:

• Strong problem-solving and analytical skills.
• Close attention to detail and excellent communication abilities.
• Advanced Microsoft Office proficiency.
• Ability to adapt quickly to new systems and processes.
• Effective time management and organisational skills.
• Valid driver’s license and willingness to travel extensively during the season.
• Detail-oriented with a commitment to compliance and quality outcomes.
• Comfortable with extended travel and time away from home.

Why Join Us?

At BerryWorld South Africa, you will play a critical role in ensuring our products delight customers worldwide. You will be part of a collaborative team where quality, innovation, and people matter.