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- Full-time
About the role
- Prior experience in clerical, filing, records management, or administrative support roles
- Experience supporting Government operations or high‑volume documentation environments
Key Responsibilities
- Verify compliance with work standards, SOPs, Requirements of the Government (ROH), and related contractual documents.
- Monitor and assess accuracy and timeliness of work performed.
- Screen documents for correctness, identify errors, and determine when corrective action is necessary.
- Maintain logs and conduct random sampling to evaluate efficiency, accuracy, and timeliness of processes.
- Identify factors that may invalidate samples and investigate complaints.
- Review violations reported by personnel and prepare written findings and recommended actions.
- Recommend improvements that enhance contract performance.
- Perform additional duties as assigned.
Skills, Knowledge & Expertise
- Strong understanding of quality control principles and process evaluation.
- Ability to perform detailed document reviews with accuracy and consistency.
- Capability to identify operational issues and recommend corrective measures.
- Effective communication skills to prepare clear, concise reports.
- Capacity to work both independently and collaboratively across functional areas.
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