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Quality Control Inspector - TopView Sightseeing 1

topviewsightseeing
New York$18–20

About the role

Job Title: Quality Control Inspector
Company: TopView Sightseeing
Location: New York, NY
Pay: $18–$20/hour

Job Description:
TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities:

  • Conduct undercover inspections of service quality across all TopView locations and brands

  • Monitor employee conduct and adherence to safety protocols and company standards

  • Perform passenger counts and compile data for internal industry analysis

  • Inspect competitor operations and provide detailed reports

  • Document and report inspection results, policy violations, and improvement suggestions

  • Collaborate with operations leadership to enhance service quality

Requirements:

  • High school diploma or GED

  • Experience in supervision, inspection, or monitoring preferred

  • NYC tourism experience is a plus

  • Strong attention to detail and ability to collect and report accurate data

  • Must have a smartphone and familiarity with Google Apps

  • Professional, trustworthy, and presentable

  • Excellent communication skills and a proactive attitude

  • Must be comfortable working 100% in the field, including weekends and holidays

Benefits:

  • Health insurance

  • 401(k)

  • Paid time off

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!

Perks & benefits

  • 401k
  • Medical Insurance
  • Paid Time Off

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