Receptionist/Administrator

What's in it for you?

• Front-of-House Impact: Be the first impression of the business and shape every visitor experience.
• Ownership and Responsibility: Take control of reception operations and key site processes.
• Operational Influence: Keep daily activities running smoothly and support wider business efficiency.
• Comprehensive Benefits: Including private medical insurance, bonus scheme, EV scheme, contributory pension, and more.
• Adventure & Belonging: Battlefield tours, adventure training, and family fun days.
• AirTanker supports flexible working to help employees achieve a healthy work-life balance. We recognise the importance of balancing work with personal commitments, and are committed to agreeing arrangements that meet both individual and business needs.

What you'll be doing

• Welcome visitors and manage the reception area
• Handle incoming calls and emails and route queries
• Manage visitor access and issue security passes
• Maintain accurate visitor records and logs
• Liaise with site security on visitor and contractor access
• Support facilities reporting and maintain dashboards
• Carry out daily building checks and report issues
• Provide administrative support across teams
• Arrange bookings such as travel, stationery, and supplies
• Manage locker allocation and resolve issues
• Support emergency procedures, including fire evacuations
• Assist with first aid, fire safety, and site protocols

What you'll bring

• Experience in a customer-facing role
• Professional and approachable manner
• Strong IT skills in Word, Excel, and Outlook
• Clear communication skills and confident telephone manner
• Strong organisation and ability to manage multiple tasks
• Calm approach under pressure
• Ability to meet deadlines
• Full UK driving licence