Receptionist

<h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Overview</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.</p> <p><strong>Part-time: 8:30a - 6:30p every other weekend&nbsp;</strong></p> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Responsibilities</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li>Greet customers entering and leaving the community, using customer name whenever possible</li> <li>Answer customer calls and direct them appropriately</li> <li>Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li> <li>Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions</li> </ul> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Qualifications</h2> <ul> <li><strong>Education: </strong>High school diploma or equivalent</li> <li><strong>Experience: </strong>A minimum of 1 year&nbsp;</li> <li>Ability to be self-directed and prioritize tasks, working independently and managing time efficiently</li> <li>Excellent customer service and communication skills, both written and verbal</li> <li><strong>Computer Skills:</strong> Proficient in Microsoft Office</li> </ul> <p><strong>BENEFITS*</strong></p> <p><strong>Health &amp; Wellness</strong></p> <ul> <li><strong>Medical Insurance</strong> with free virtual doctor visits</li> <li><strong>Vision &amp; Dental Insurance</strong></li> <li><strong>Pet Insurance</strong></li> <li><strong>Life Insurance</strong></li> <li><strong>Employee Assistance Program (EAP)</strong> for personal and professional support</li> </ul> <p><strong>Financial Security</strong></p> <ul> <li><strong>401(k) Retirement Savings Plan</strong> with company match</li> <li><strong>Paid Time Off (PTO)</strong> that accrues immediately from day one</li> <li><strong>Paid Holidays</strong> for a healthy work-life balance</li> <li><strong>Access to DailyPay</strong>, enabling you to access up to 100% of your earned wages on a daily basis</li> <li><strong>Tuition Reimbursement</strong> up to $5,250 per year for ANY field of study</li> <li><strong>Tuition Discounts</strong> through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College</li> <li><strong>Employee-Sponsored Crisis Fund</strong> available for those facing unforeseen challenges</li> <li><strong>Legal &amp; Identity Theft Protection</strong></li> </ul> <p><strong>Growth &amp; Development</strong></p> <ul> <li><strong>University Partnerships</strong> with <u>University of Cincinnati,</u> <u>University of Toledo</u>, and <u>Hondros College</u> for exclusive tuition discounts</li> <li><strong>Multiple Partner Discounts</strong> available for various products and services through <u>Access Perks</u></li> <li><strong>Access to 1,000s of hours of personal and professional development material</strong> through <u>RightNow Media @ Work</u></li> </ul> <p><em>*Some benefits, including PTO and tuition reimbursement, are based on hours worked.</em></p> <p>Apply today and begin a meaningful career as a <strong>Receptionist </strong>at Otterbein!</p>