Receptionist

Role Summary

• Primarily responsible for answering multiple phone lines
• Communicates with guests and customers in a professional and courteous manner
• Greets and welcomes guests
• Directing calls and guests to various departments and personnel as appropriate
• Supports with billing, auditing, sorting and filing of tickets
• Assists with mail and ordering of supplies
• Prepare daily bank deposits
• Ensures foyer and corresponding offices are neat, clean and well stocked at all times

• Performs other related duties as assigned and as necessary depending on the location

 

Essential Qualifications and Experience

• Strong customer service orientation
• Excellent interpersonal and communication skills, both oral and written
• Time management – strong ability to organize and manage multiple priorities
• Flexibility – ability to effectively adapt to change
• High school diploma or equivalent

 

Beneficial Skills and Experience

 

• Previous receptionist experience with handling multi-line phone systems
• Experience with Vistapoint Console
• Experience working with office machines such as faxes, copiers and other general equipment
• Ability to perform duties with minimal supervision or guidance
• Experience with Microsoft Office suite
• Bilingual

 

Physical Challenges

• Consistently sitting for many hours at a time. 
• Minimal physical effort
• Regular use of keyboard
• Ability to climb stairs
• Majority of job is located inside office setting, during regular business hours of operation

 

Reporting to the position:  No direct reports

Please note:  This job description provides a summary of key responsibilities of this position, but it is not an inclusive list of all duties associated with this position. Also, the existence of this job description does not in any way negate Summit’s “at will” employment status. The president of Summit Electric Supply may change or eliminate this job description at any time upon giving notice to the associate services director.

FLSA Status:  Non-Exempt