Recovery Assistant

At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business.

We have Recovery Assistant positions available, based in our Nuneaton Warehouse. Responsible for processing all 1 and 2 man returns.

The Job

• Check records within Loaf system

• Unpack and inspect customer returned products

• Assessment of item to disposal route

• Remove minor marks from sofa’s

• Log and photograph products

• Repack items to as new standard for return to stock

• Provide support to QC Team as required

• Unload return trailers

We're looking for

• Excellent attention to detail

• Physically fit (heavy lifting within role)

• Ability to use initiative to problem solve and work independently

• Previous experience of working within a Warehouse environment

• A great team player with the ability to promote and help build a positive work environment

• The ability to take responsibility and be accountable for your actions

• Confidence and common sense

• Experience of Microsoft Dynamics NAV (Desirable)

• Reach Truck License (Desirable)

Some of our benefits:

• 25 days holiday, increasing by 1 day each year for 3 years, plus 8 days for bank holidays

• Enhanced family leave policy

• Staff and friends and family discount scheme

• Healthcare cash plan

• EAP programme

• Shopping discounts

• Cycle to work scheme

• Half a day for Christmas shopping

• Life Assurance - 4 times annual salary

What's it like working at Loaf?

We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard.

As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey.