Recruitment & Outreach Manager

Main Duties and Responsibilities

• Act as the specialist responsible for delivering student recruitment activity for the University in specific regions.
• Devising recruitment, conversion and partnership strategies for each priority market, bidding for budget, implementing the assigned budget, analysing the success of activities and supporting CRM initiatives across the University. This requires the ability to exercise initiative, work independently using sound judgement and to use innovative thinking.
• Travel frequently, according to the agreed market plan to assigned markets, having arranged the itinerary for maximum impact.
• Provide specialist market advice and information, practical assistance and encouragement to the University of Southampton Delhi’s academic groupings in their student recruitment and partnership activities.
• Present convincing market analyses and ability to support colleagues' efforts.
• Complete regular reports for a range of audiences to provide statistical and trend analysis, benchmarking activities, market research, horizon scanning and competitor analysis.
• Build up expert cultural knowledge and market intelligence to inform strategies for the Recruitment, Marketing and Admissions Team, and sharing this with the International Office at UoS
• Develop long-term sustainable relationships with key influencers, developing and maintaining a wide range of contacts with international schools, colleges, universities, funding bodies (including government ministries, embassies, etc). British Council, and University of Southampton alumni and others, as appropriate to the context of the market, in pursuit of the main functions of the post.
• Contribute, as a member of the Recruitment & Admissions department, towards broader initiatives to ensure and implement excellent applicants and student experience.
  This includes participation in cross-functional activities such as international student registration, open days, conversion activity, student recruitment events.
• Any other duties as allocated by the line manager following consultation with the post holder.

• Embedding University of Southampton Delhi Policy.
• Occasional requirements to work outside your normal working hours (which may include evenings or weekends) in negotiation with your line manager.
• Minimum 50% travel across India

Person Specifications

• Qualifications, knowledge and experience Bachelors in a relevant field.
• 5 Years of Experience in supporting international student recruitment .
• Experience of UK higher education, either through possession of a UK higher education qualification, or experience of working with or for a UK university
• Experience of supporting the development, monitoring and maintenance of university partnerships for the benefit of the broader institution.
• Previous experience of managing budgets.
• Marketing and communications skills, including experience of creating and measuring in-region social media strategies.
• High level of competence using IT, including the Microsoft Office suite.
• Masters level qualification in marketing & Sales. (Desirable)
• Evidence of delivery to target in a marketing environment. (Desirable)
• 7 Years Experience of supporting international student recruitment. (Desirable)
• Experience Related to Tech, Engineering and Computer Science Related Programmes (Desirable)
• Previous experience of working overseas. (Desirable)
• Market research and analysis experience. (Desirable)
• Knowledge and understanding of using a CRM system for recruitment and conversion. (Desirable)
• Experience of using a range of data analytics to inform strategy. (Desirable)

• Planning and organising Evidence of having developed marketing strategies for international markets.
• Ability to organise own workload under pressures of time, resources and attention to detail.
• Evidence of successful personal management and organisation skills.

• Ability to assimilate a large volume and range of information, provide analysis and proposed actions in relation to markets.
• Ability to respond positively and creatively to unforeseen events whilst at home and abroad.
• Creative and entrepreneurial thinking ability.
• Personal management skills to include consistent professional presentation, conduct and attitude.
• Development of own area of specialist responsibility and meeting set targets.
• Good numerical skills (Desirable)

• Evidence of having managed projects, budgets, and other resources.
• Ability to support team members where needed.
• Experience of having worked in a multicultural environment. (Desirable)

• Excellent verbal and written English communication Skills including the ability to present effectively to diverse audiences in an engaging way.
• Excellent interpersonal skills and the ability to relate to a wide range of people from many different cultural backgrounds.
• Ability to engender confidence and influence people.
• Experience of updating websites and contributing to student- or partner- focussed materials. (Desirable)

• Ability to successfully work across teams in matrix management environments, so that objectives are fully realised.
• Fluency or working proficiency in languages relevant to the region. (Desirable)

• Ability and willingness to travel extensively and at short notice.
• Ability and willingness to work long and out of hours.
• A commitment to upholding our equality, diversity and inclusion strategic plan in spirit and in practice.

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