Regional Maintenance Supervisor

<p><strong><span data-contrast="auto">Regional&nbsp;Maintenance&nbsp;Supervisor&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">At Hawthorne Residential Partners,&nbsp;we’re&nbsp;looking for dependable, motivated, and hands-on&nbsp;Regional Maintenance&nbsp;Supervisor (internally known as a Regional Resident Services Supervisor)&nbsp;who take pride in creating clean, well-maintained, and high-performing communities.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">We offer more than just a&nbsp;job,&nbsp;we offer a path to grow your skills, expand your experience across multiple communities, and build a long-term career.&nbsp;You’ll&nbsp;work alongside a team who will support you, challenge you, and trust you to step in where&nbsp;you’re&nbsp;needed most.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Join a company where your work matters and your impact is felt across the portfolio.</span><span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto">Regional Resident Services&nbsp;Supervisor&nbsp;| Job Overview</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">As a Regional Resident Services&nbsp;Supervisor&nbsp;team member, you will provide hands-on maintenance and operational support across multiple communities. This includes completing work orders,&nbsp;assisting&nbsp;with apartment turns, supporting special projects, and filling in for onsite team members during vacancies or absences.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This role is ideal for experienced maintenance professionals who are adaptable, solution-oriented, and thrive in a fast-paced, travel-based environment.</span><span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto">Regional Resident Services&nbsp;Supervisor&nbsp;Support | Education, Experience, and License Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Education:</span></strong></p> <ul> <li><span data-contrast="auto">High School or GED equivalent</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Experience:</span></strong></p> <ul> <li><span data-contrast="auto">Strong knowledge of apartment maintenance including HVAC, plumbing, electrical, and general repairs</span></li> <li><span data-contrast="auto">Experience completing work orders, make-readies, and preventative maintenance</span></li> <li><span data-contrast="auto">Experience supporting multiple communities or working in a regional or floating role preferred</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Licenses &amp; Certifications:</span></strong></p> <ul> <li><span data-contrast="auto">Valid Driver's License</span></li> <li><span data-contrast="auto">EPA certification preferred</span></li> <li><span data-contrast="auto">CPO certification preferred</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Regional Resident Services&nbsp;Supervisor&nbsp;Support | Job Functions</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Maintenance &amp; Property Support</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">&nbsp;Complete work orders, assist with apartment turns, and support daily maintenance operations across assigned communities.</span></li> <li><span data-contrast="auto">Provide coverage at properties experiencing staffing gaps, increased workload, or team member absences.</span></li> <li><span data-contrast="auto">Ensure all work is completed to Hawthorne quality standards and within expected timelines.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Operational &amp; Technical Support</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Provide hands-on troubleshooting and technical support to onsite maintenance teams.</span></li> <li><span data-contrast="auto">Assist with property inspections, identifying safety concerns, code compliance issues, and maintenance needs.</span></li> <li><span data-contrast="auto">Support preventative maintenance efforts to protect the physical asset and maintain community standards.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Projects &amp; Portfolio Support</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Assist with special projects, capital improvements, and community initiatives as assigned by the Regional Service Director.</span></li> <li><span data-contrast="auto">Support budgeting efforts by identifying maintenance needs and contributing to planning discussions.</span></li> <li><span data-contrast="auto">Communicate regularly with Regional Managers and Regional Service Directors regarding property conditions, progress, and support needs.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Additional Responsibilities</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Participate in on-call rotation as needed across the portfolio.</span></li> <li><span data-contrast="auto">Travel regularly between communities to provide support.</span></li> <li><span data-contrast="auto">Maintain a professional appearance and represent Hawthorne standards at all locations.</span></li> <li><span data-contrast="auto">Follow all safety guidelines in accordance with OSHA and company policies.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What Makes Someone SOAR in This Role?</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><strong><span data-contrast="auto">Adaptability: </span></strong><span data-contrast="auto">Thrives in changing environments and can quickly step into different communities, assess needs, and make an immediate impact.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Problem Solver: </span></strong><span data-contrast="auto">Approaches challenges with confidence, using strong troubleshooting skills to resolve issues efficiently and support operations.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Accountable: </span></strong><span data-contrast="auto">Takes ownership of responsibilities, follows through on commitments, and communicates clearly with leadership and onsite teams.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Team-Oriented: </span></strong><span data-contrast="auto">Builds strong relationships across multiple communities and works collaboratively with teams, vendors, and leadership.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Highly Organized: </span></strong><span data-contrast="auto">Effectively&nbsp;manages multiple priorities, projects, and deadlines across&nbsp;different locations.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Reliable: </span></strong><span data-contrast="auto">A dependable resource that teams can count on to step in and deliver when it matters most.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Hands-On Expertise: </span></strong><span data-contrast="auto">Brings strong technical maintenance knowledge and confidently supports work orders, turns, and community needs.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">People Service &amp; Customer-Focused: </span></strong><span data-contrast="auto">Delivers exceptional service by embracing our Live It culture of kindness, community, and connection.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Work Schedule &amp; Availability</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Regional Resident Services Support team members typically work Monday through Friday, with standard business hours based on property needs.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This role requires frequent travel between communities and flexibility to support business needs, including overtime and participation in an on-call rotation.</span><span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Benefits that Matter </strong></span></p> <p>When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:</p> <p><strong>Personal &amp; Financial Benefits</strong></p> <ul> <li><strong>Enjoy Your Time Off:</strong> Start with 22 days of vacation, sick, and personal time</li> <li><strong>Make an Impact:</strong> Enjoy 16 hours of paid volunteer time annually.</li> <li><strong>Recharge &amp; Celebrate:</strong> <ul> <li>10 paid holidays + 1 floating holiday of your choice</li> <li>8 hours off to celebrate your birthday</li> </ul> </li> <li><strong>Future Planning:</strong> Company 401(k) match to support your financial goals.</li> <li><strong>Financial Wellness Reimbursement:</strong> Resources to support your long-term financial health.</li> <li><strong>Referral Bonuses:</strong> Earn rewards for bringing great talent to the team.</li> <li><strong>Exclusive Discounts:</strong> Access to savings at over 1 million retailers and Hawthorne guest suite discounts.</li> </ul> <p><strong>Personal &amp; Professional Development</strong></p> <ul> <li><strong>Comprehensive Onboarding:</strong> Feel supported and prepared from day one.</li> <li><strong>Ongoing Learning:</strong> Tailored training programs to help you grow your skills and career.</li> <li><strong>Education Reimbursement:</strong> We invest in your continued learning.</li> </ul> <p><strong>Health &amp; Wellness Benefits</strong></p> <ul> <li><strong>Medical &amp; Vision:</strong> Comprehensive plans designed for peace of mind.</li> <li><strong>Dental Insurance &amp; Life Insurance:</strong> 100% company-paid coverage.</li> <li><strong>Paid Family Leave:</strong> Maternity, paternity, and adoption leave so you can focus on what matters most.</li> <li><strong>24/7/365 Telehealth Access:</strong> Connect with doctors anytime, anywhere.</li> <li><strong>Wellness Incentives:</strong> Earn rewards for taking care of your health.</li> <li><strong>Long-Term Disability Plan:</strong> Added protection for life’s unexpected moments.</li> <li><strong>Leave Bank:</strong> Additional paid time off during medical emergencies or natural disasters.</li> <li><strong>Fitness Reimbursement:</strong> Cash toward your gym or fitness membership.</li> <li><strong>Mental Wellness Tools:</strong> Free premium health and wellness subscriptions (a $450 value).</li> <li><strong>New Parent Perk:</strong> One year of free diapers for growing families.*</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-size: 8pt;">Hawthorne is an equal opportunity employer.&nbsp;</span></p></div>