Regional Operations Manager

Key Responsibilities

1. Leadership: Actively engage with team members, encouraging open and honest communication.  Follow-through with plans to improve processes and implement long term solutions to staff concerns.  Lead training and development efforts through hands-on management of team members.
2. Operational Support: Be a catalyst for continuous improvement.  Identify opportunities and ensure that current tools and resources are used effectively to enhance performance.  Foster partnership and interdependence between teams. 
3. Client Retention: Maintain and build a high level of rapport with internal and external customers. Actively follow through and hold team members accountable for their work and for meeting the service level expectations of our clients 
4. Financial Management: Responsible for meeting or exceeding financial goals.  Forecast product needs, review orders, price to market, and identify constraints

1. Visiting accounts to familiarize with the operations
2. Perform audits of corporate dining accounts to ensure compliance with company standards
3. Spearhead initiatives of culinary wellness programs with our clients
4. Meeting with the corporate dining managers and staff in order to discuss opportunities for additional profitability
5. Handle projects for the region that assist with overall account growth
6. Meetings and collaboration with department heads on driving company initiatives to maximize profitability/sales/growth/people development at the unit/market level. 

Skills, Knowledge and Expertise

1. Previous multi-unit management experience required
2. Experience with building, establishing, and growing relationships with clients

Benefits