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Regional Property Manager - Charlotte, NC
Resprop
CharlotteOn-site4mo ago
- Employment
- Full-time
About the role
- Providing best in class operational performance, and zealous service to owners.
- Owning the takeover process and assuming operational control of the asset after close.
- Promoting operational efficiencies by monitoring and providing training on property management software platforms (Resman, Coupa, etc).
- Developing operating budgets annually, forecasting rental income, revenues, operating expenses, and capital projects.
- Providing operational support and training to Property Managers with regular reviews / reports on operating / capital financials, occupancy forecasts, and other relevant business activities.
- Communicating regularly with support function leads and leadership in developing new and innovative best practices.
- Working with Regional Maintenance Directors to establish vendor relationships and pricing, executing preventative maintenance plans, and training maintenance teammates on cost mitigation and work order response.
- Work with your Regional Maintenance Director to provide capital improvement suggestions for the future of the sites.
- Monitor all proposals and contracts for large projects at sites and check work in progress. Ensure proper contract approvals are implemented.
- Know the market for each property and visit property competitors on a regular basis.
- Ensure that all resident complaints are handled appropriately and timely.
- Knowledge of project based affordable housing programs.
- Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with ResProp training benchmarks.
- Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
- Ensure all counseling forms, written evaluations, and salary requests are provided for review to the Regional Vice President or the Senior Vice President and delivered to the Human Resource department.
- Review all timesheets and ensure hours indicated are correct, vacation and sick time reported, and hours are approved.
- Promote harmony and quality job performance of staff through support and effective leadership.
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
- Work with your Property Manager’s to develop yearly operating budgets/forecasts.
- Ensure property closeout is completed on time and ownership financial reports are accurate.
- Work with your Property Manager and Marketing team to provide marketing strategies to generate rentals.
- Ensure staff leasing techniques are effective in obtaining secured leases, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
- Effectively show, lease, and move in prospective residents.
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours). Complete the quarterly RM audits as directed.
- At least 5-7 years of 3rd party property management experience as a manager
- At least 2+ years experience as 3rd party multi-site manager or area manager
- Long term focus and desire to work in a fast-paced, growing organization.
- Bachelor’s degree from 4-year accredited university required.
- A laptop to use for work purposes
- Competitive salary
- Medical, Dental, & Vision Benefits
- 401(k) retirement plan
- Competitive Paid Time Off
- Discounted rent at any properties owned by ResProp Management
- Applicants will be required to pass a background check, credit check, and reference check prior to their first day to verify their employment eligibility.
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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