- Seniority
- Senior
About the role
If you’re a senior retail or healthcare leader who thrives on driving performance, developing high-performing teams, and leading large-scale operational success, this could be your next move.
This is an opportunity to join Boots Hearingcare as a Senior Regional Sales Manager, leading a multi-site region to deliver commercial growth, operational excellence, and outstanding customer outcomes across a complex and fast-paced healthcare retail environment.
You’ll take ownership of regional performance across multiple clusters, leading and developing Cluster Managers while driving sales, customer experience, engagement, and operational delivery- backed by the scale, investment and innovation of Boots Hearingcare and Sonova.
This isn’t just operational management- it’s regional leadership.
The environment
You’ll operate within a senior leadership structure, working closely with operational leadership, support functions, and regional teams to deliver a high-performing and customer-focused retail operation.
The role offers:
- Leadership of a large multi-site healthcare retail region
- Direct impact on sales growth, customer experience, and operational performance
- Ownership of regional KPIs, budgets, and strategic delivery
- Opportunity to coach and develop high-performing leadership teams
- Exposure to business transformation, growth initiatives, and operational improvement
- Collaboration with senior stakeholders across the wider business
This role is about leading performance, not simply managing processes.
The role
As a Senior Regional Sales Manager, you’ll:
- Lead regional clusters to deliver commercial, operational, and customer performance targets
- Coach, develop, and support Cluster Managers and regional leadership teams
- Drive sales growth, productivity, and continuous improvement across the region
- Monitor KPIs and implement strategies to improve underperformance
- Conduct regular cluster and store visits to assess performance and provide coaching
- Ensure exceptional levels of customer care and service quality across all locations
- Support recruitment, succession planning, and talent development across the region
- Manage regional budgets and operational performance
- Identify opportunities for growth, revenue improvement, and cost efficiencies
- Support network planning, including new store openings and operational changes
- Lead engagement initiatives and help foster a high-performance culture aligned to Sonova values
- Handle escalated operational, customer, and people-related issues effectively
You’ll be trusted to lead from the front, influence performance, and drive a culture of accountability, engagement, and continuous improvement.
What’s in it for you
- Competitive salary (DOE)
- Car Allowance
- Monthly & Annual performance related bonus
- 25–30 days annual leave plus bank holidays
- Boots Discount Card
- Pension scheme & life assurance
- Flexible Benefits Box
- Telus wellbeing support – confidential support inside and outside work
- Long service awards recognising your contribution
- Ongoing leadership and development opportunities
What we’re looking for
- Strong multi-site leadership experience within retail, healthcare retail, or a similar customer-focused environment
- Proven experience delivering commercial growth and operational performance
- Experience leading and developing leadership teams across multiple locations
- Strong coaching, influencing, and stakeholder management capability
- Comfortable managing KPIs, budgets, and regional performance metrics
- Ability to drive engagement, accountability, and continuous improvement
- Strong decision-making and problem-solving capability within fast-paced environments
- Full UK driving licence and willingness to travel extensively across the region
Desirable
- Experience within hearingcare, healthcare, or regulated retail environments
- Experience leading large geographically dispersed teams
- Exposure to operational transformation or business change initiatives
We care. We drive innovation. We strive for excellence. We build the best team.
#BootsHearingcare
755,000+ hidden jobs like this
Sonova and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.
Everything Pro unlocks:
- Unlimited applications — free stops at 5
- Track every application in one place
- Apply straight to the source, one click
- Save & organize roles you love
- Roles pulled from company boards before the big sites
