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Relationship Development Manager

solidlight

Louisville$65k–75kHybrid2w ago
Employment
Full-time

About the role

Build relationships that shape unforgettable experiences.


At Solid Light, we create immersive environments for museums, cultural institutions, and brands. We are looking for a Relationship Development Manager who thrives on building trust, developing long-term partnerships, and guiding clients through thoughtful, consultative conversations. This is not a transactional sales role. It is an opportunity to connect people, ideas, and creative solutions that leave lasting impact.


As a member of the Market Development Team, you’ll work closely with leadership, creative teams, and prospective clients to identify opportunities, strengthen partnerships, and help grow Solid Light’s presence across new and existing markets.


What You’ll Do

  • Build, maintain, and support strong relationships with prospective and existing clients
  • Serve as a trusted point of contact throughout the client lifecycle
  • Develop referral networks through industry engagement and professional presence
  • Learn client goals, challenges, and priorities to align thoughtful solutions
  • Guide clients through a consultative, relationship-focused sales process
  • Coordinate and represent Solid Light at conferences, industry events, and client meetings
  • Conduct market research and support pipeline forecasting and planning
  • Collaborate within the Market Development team, as well as cross-departmentally, to ensure client expectations are communicated and achieved
  • Maintain accurate documentation of opportunities and client interactions
  • Support RFQs, proposals, and RFP responses including research, schedules, and pricing coordination
  • Contribute ideas and feedback that help shape strategy and improve services


What We’re Looking For

  • 1–3 years of experience in sales, business development, account management, or client services
  • Experience in consultative or relationship-based sales environments
  • Strong interpersonal, communication, and organizational skills
  • Ability to manage multiple priorities and long sales cycles effectively
  • Comfortable working independently and collaboratively in a fast-paced environment
  • Detail-oriented with strong follow-through and problem-solving skills
  • Experience with Microsoft Office, HubSpot, Adobe Creative Suite, and related business tools
  • Interest or experience in design, construction, experiential, or creative industries is a plus
  • Bachelor’s degree or equivalent experience preferred


Why Solid Light

  • Work alongside a collaborative team of creatives, strategists, fabricators, and storytellers
  • Help shape meaningful projects for museums, cultural institutions, and public spaces
  • Join a company that values creativity, craftsmanship, and strong client partnerships
  • Contribute to projects that blend design, technology, and immersive experiences


Solid Light is an Equal Opportunity Employer and complies with ADA regulations as applicable. We participate in E-Verify.

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