Relationship Manager

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

 

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Business & Financial Management

• Manage budgets and regularly assess and report forecasts for profit, deposits, loans, and foreign exchange (FX).
• Monitor transaction volumes and profitability to ensure business targets are met.
• Achieve assigned KPIs in line with business objectives.
• Negotiate fees with clients to maximize revenue while maintaining strong relationships.

Credit & Risk Management

• Manage credit facilities including renewals, increases, and reductions.
• Monitor financial covenants and ensure compliance with credit terms.
• Conduct credit assessments and participate in credit-related negotiations.
• Ensure all sanction and regulatory requirements are strictly met.

Client Relationship Management

• Serve as the primary Relationship Manager (RM) for assigned clients, representing the bank professionally and building a positive reputation.
• Conduct regular client meetings and presentations to understand client needs and propose suitable banking solutions.
• Manage client expectations and resolve issues promptly to ensure high customer satisfaction.
• Collaborate with clients’ senior management to anticipate future banking needs and provide strategic financial guidance.

Operations & Coordination

• Facilitate client onboarding and account opening processes.
• Handle banking operations including loans, bank guarantees, remittances, SMAR&TS, KYC follow‑ups, and other operational matters.
• Work closely with the Corporate Business Office (CBO) and coordinate with internal departments and regional teams.
• Prepare and submit reports to the Group Head and Team Manager as required.

Qualifications & Requirements

Education

• Bachelor’s degree in Business Administration, Finance, Banking, Economics, or a related field.
• A master’s degree or professional certifications (e.g. CFA, FRM) is an advantage.

Experience

• Minimum 3–5 years of experience in corporate banking, relationship management, or a related financial services role.
• Strong experience in credit analysis, client management, and banking operations.

Skills & Competencies

• Solid understanding of corporate banking products, credit processes, and regulatory requirements.
• Strong negotiation, communication, and presentation skills.
• Ability to manage multiple tasks and priorities effectively.
• Detail‑oriented with strong analytical and problem‑solving skills.
• Ability to work independently as well as collaboratively in a team environment.

Language

• Proficient in spoken and written English (additional languages are an advantage).