Relocation Experience Team - Assessor

Relocation Experience Team - Assessor 

Location – Guildford

Job type – Full-Time

Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)

Contract type – Permanent

Hybrid working 

About K2 
K2 Corporate Mobility is an independent global mobility expert, providing comprehensive 
services to corporate clients relocating their employees. We manage and broker services 
through our global partner network and strive to be a true business partner – an extension 
of our clients’ HR function. We provide one accountable point of contact for HR teams and 
assignees throughout international relocations. 
Headquartered in Weybridge, UK, K2 serves every location worldwide via our regional hubs 
located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. 
Managing a global network of over 1,000 specialist approved partners worldwide, K2 
specialises in delivering an extraordinarily high standard of service on every assignment. 
We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in 
delivering only the best for our customers. What sets us apart is our people. We employ the 
best and allow them to be the best they can be. 

More information can be found at: www.k2corporatemobility.com. 

The Role: 
Main Duties and Responsibilities: 

In an operational/functional capacity: 
• Attend HHG surveys within the UK and Europe as required 
• Competently assess HHG and plan moves globally 
• Accurately upload volumes and all relevant move details to ascent 
• Ensure proper administration of survey results with relevant communication to stakeholders 
• Liaise with Client Services and Supply Chain on all operational aspects 
• Attend QC’s and Site Managements within the UK and Europe as required
• Prepare and pre-plan work, particularly client and assignee awareness pre-survey 
• Stakeholder awareness (internal, assignee & corporate) 
• Commercial awareness (costings, margins, bid summaries, credit control) 
• Advise assignees on Insurance Process, High value items and exclusions to policy 
• Conduct vendors site visits / meetings 
• Various work on non-corporate business as and when required 
• Any other tasks as required by the needs of the business 

Experience: Skills / Abilities & Knowledge 

In an operational capacity: 
• Knowledge of weights and volume assessments for HHG 
• Knowledge of global transportation processes by any method 
• Knowledge of global governance relating to shipping (customs requirements) 
• Ability to document clearly & accurately 
• Experience of working with various currencies 
• Knowledge of electrical appliances 
• Customer service skills and ability to build relationships with key stakeholders. 
• Ability to organise and prioritise daily/weekly tasks 
• Attention to detail and accuracy 
• Ability to meet deadlines 
• Ability to listen, understand and note information that is communicated during surveys 
• Adaptable to change and works well under pressure 
• Advanced skills in Microsoft Office (Excel, Word and Outlook) 
• Possess a pro-active mindset 
Accountability: 
GDPR & ISO 
 
Essential 
• Hold a valid, in date driving licence that allows you to legally drive in the UK 
• Access to your own motorised vehicle/transport 

Other Information 

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

Please contact the recruitment lead HR team at hr@k2group.com if you need reasonable adjustments to participate in the recruitment process.

All candidates require proof that they have the right to work in the relevant office’s location. Satisfactory pre-employment checks and references will be required.

We look forward to hearing from you.