Senior Research Manager

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

The Ipsos Understanding Unlimited service line uses Qualitative techniques to humanize data and bring cultural intelligence into our clients’ thinking. We bring ‘life to life’, through listening, observing and illuminating human interactions.​ Ipsos UU is the largest qualitative research company in the world. IUU has a community of 1300 specialists with diverse backgrounds and skill sets (e.g. ethnographers, community managers, semioticians) who understand people better than anyone else, simply because we have done more research for more clients in more countries than anyone else. With us, clients are fluent in 88 cultures. 

ROLES AND RESPONSIBILITIES:

• Manages and fosters positive ongoing relationships with key contacts (decision-makers) within the client portfolio.
• Demonstrates an in-depth understanding of key clients’ products, services, strategy, and competitive market, and participates in business discussions beyond projects to build and grow Ipsos' credibility and business with the client.
• Demonstrates extensive knowledge and application of Ipsos solutions, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.
• Leads end-to-end execution of regional/global projects from design to delivery, presenting compelling insights to clients in a way that evokes confidence and expertise
• Proactively works with cross-functional department managers to continuously improve processes and ensure their understanding and expectations of current and future client needs.
• Contributes to and actively manages assigned revenue and profit margin.

EXPERIENCE:

- At least 7 years of strong qualitative market research experience with a good application of knowledge; experience managing qualitative studies in Asia is required, and global experience is a plus.

- Solid experience in qualitative project design, tools, and techniques.

- Strong project management capabilities.

- Experience in selling research projects and capabilities.

- Ideally, experienced in relevant categories or sectors.