Research Support Assistant - Fixed term Contract

<h1><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About us</span></h1> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Build a newsworthy career at the FT.</em></span></p> <h1><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Our commitment to diversity, equity and inclusion</span></h1> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.</span></p> <p>&nbsp;</p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">About the role:</span></strong></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">FT Specialist provides niche audience groups with information that helps them take better decisions and operate more effectively.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Research Support Assistant supports FT Specialist’s research and editorial teams by ensuring timely and accurate transfer of content and data between internal systems. This role focuses on maintaining consistency and quality across platforms by replicating researcher-generated data and editorial content into designated content management systems, as well as providing support for basic data validation and some ad-hoc research tasks as required.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This is a fixed-term role created to support increased workflow demands and system migration activities. The Manila team plays a key role in ensuring global content is accurately reflected across platforms. The ideal candidate will demonstrate strong attention to detail, reliability, and the ability to follow structured processes.&nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Key responsibilities</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Data Entry and System Updates</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Accurately transfer data entered by researchers from one content management system (CMS) to another.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Replicate editorial content (including stories and directory updates) from global teams into the designated CMS.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure all transferred data and content is complete, correctly formatted, and consistent across systems.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Perform basic data cleansing and validation tasks, and conduct simple online research to verify or complete missing information in line with defined guidelines.&nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Quality Control and Accuracy</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Review entries for errors, omissions, formatting issues, or duplication before and after transfer.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Follow established data entry standards and procedures to maintain data integrity.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flag any discrepancies or issues to the relevant team for resolution.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Workflow Support</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work closely with researchers and editorial teams to ensure timely processing of content.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Prioritise tasks based on daily volume and deadlines.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support high-volume data entry requirements during peak periods.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>System and Process Adherence</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Follow clear guidelines and workflows for content handling and system use.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Quickly learn and effectively use internal content management systems and tools.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Required skills and experience&nbsp;</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor’s degree in any discipline (preferred but not essential).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Previous experience in data entry, administrative support or working content management systems.&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with web-based systems.&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Understanding of asset management industry (preferred but not essential)</span></li> </ul> <p>&nbsp;</p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">What’s in it for you? Our benefits</span></strong></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available <a href="https://aboutus.ft.com/careers/benefits">here.</a></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.</span></p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Accessibility</span></strong></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are a disability confident employer and Valuable 500 signatory.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email <a href="https://mail.google.com/mail/?view=cm&amp;fs=1&amp;tf=1&amp;to=talent@ft.com">talent@ft.com</a> and a member of our team will be happy to help.</span></p> <p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Further information</span></strong></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact <a href="mailto:talent@ft.com">talent@ft.com</a>.&nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Interested in the FT but don’t see the right role yet? Join our <a href="https://aboutus.ft.com/careers/stay-connected">Talent Community</a> to receive exclusive updates, featured jobs, and insights into working at the FT.</span></p>