Residential Upgrade Technician

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking a&nbsp;<strong>Residential Upgrade Technician</strong> in <strong>Charlotte, NC</strong>&nbsp;to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What You’ll Do:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Install security systems for residential clients according to job specifications and customer needs</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct tests to verify system performance and instruct customers on using the equipment</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain inventory, process paperwork, and support the training of new installation technicians</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What We’re Looking For:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">High School Diploma or equivalent</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience with construction, cable installation, or low voltage systems is a plus</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong customer service skills with the ability to handle payments and complete accurate paperwork</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be detail-oriented, capable of following technical instructions, and safety-conscious </span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What’s In It For You:</strong></span></p> <ul> <li> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="text-decoration: underline;">$60,000</span>&nbsp;</strong>annual average earnings&nbsp;(hourly paid training and 100% uncapped commission)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Career mobility opportunities—this is more than just a job!</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comprehensive and on-going training when you start, includes leadership development. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Engaging and fun company culture that succeeds through diversity.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Great medical, dental, vision, 401(k) with company match, short-term &amp; long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Free monitored security system after 90 days.</span></li> </ul> </li> </ul>