Restaurant General Manager

About the role

We are seeking a Restaurant General Manager. This role is instrumental in shaping the guest experience, driving operational performance, and building a strong, service-driven culture across each venue.

The Restaurant GM is a culture leader who fosters accountability, collaboration, and consistency, while elevating both the guest and team member experience. This individual thrives in a fast-paced, entrepreneurial environment and is highly visible—leading from the floor while maintaining a strong grasp on financial performance and strategic direction.

What you'll do

• Oversee dining outlet, ensuring consistency in service, execution, and alignment with brand standards
• Lead, develop, and inspire outlet leaders and front-of-house teams, creating a culture of accountability and engagement
• Drive operational excellence across all outlets, with a focus on service quality, efficiency, and guest satisfaction
• Partner with culinary, beverage, and brand teams to deliver cohesive and well-executed dining experiences
• Actively engage with guests and club members, anticipating needs and resolving concerns with professionalism and care
• Establish and maintain high standards for food and beverage quality, presentation, and service
• Develop and manage annual budgets, monitor financial performance, and implement strategies to achieve revenue and cost targets
• Set clear goals and expectations for outlet performance, tracking progress and holding leaders accountable
• Ensure compliance with all food safety, sanitation, and alcohol service regulations
• Oversee inventory management and implement effective tracking and control processes
• Collaborate cross-functionally with other departments to support programming, events, and overall guest experience
• Provide ongoing coaching, feedback, and development opportunities for leaders and team members

Qualifications

• Minimum of five (5) years of progressive leadership experience in food and beverage, preferably within a luxury or lifestyle hotel environment
• Proven ability to lead multiple outlets and deliver strong operational and financial results
• Strong leadership presence with a track record of developing teams and driving engagement
• Excellent organizational and time management skills, with the ability to prioritize in a fast-paced environment
• Strong business acumen, including budgeting, forecasting, and cost control
• Exceptional interpersonal and communication skills, both written and verbal
• Solutions-oriented mindset with the ability to think critically and act decisively
• High standards for presentation, professionalism, and service execution